Filter
Top Products
41EN
EN
OTHERS
If the unit does not perform properly when operated as instructed in this manual, check the unit, consulting the
following checklist.
Troubleshooting
Problem Solution
DISC / TAPE
No power. - Check if the AC cord is properly connected.
- Make sure the power is turned on.
- Unplug the AC cord once, and wait for 5-10 seconds and then plug it in again.
No sound or picture. - Check if the connected TV is turned on.
- Check if the connections are made securely and correctly.
- Check whether the connected TV or another device supports HDCP. (This unit
will not output a video signal unless the other device supports HDCP.)
- Check whether the output format of this unit (HDMI FORMAT) matches the
supported input format of another connected device.
No audio / video signal on the
display device via HDMI cable.
- If the unit is connected to the unauthorized display device with an HDMI
cable, the audio / video signal may not be output.
- Perform an HDMI cable hotplug, wherein you disconnect the HDMI cable
from the TV and this unit and then reconnect it to both the devices while they
are powered on.
- Ensure that your HDMI cable is certified.
Distorted picture. - Sometimes a small amount of picture distortion may appear.
This is not a malfunction.
- Interference signal may be received. Change the position and direction of the
unit.
- Connect this unit directly to the TV. If the RCA audio / video cables are
connected to a VCR, pictures may be distorted due to the copy right
protection system.
DISC
Completely distorted picture or
black / white picture with BD /
DVD.
- Make sure the disc is compatible with this unit.
No sound or distorted sound. - Adjust the volume.
- Check if speakers are connected correctly.
- Check the HDMI connections.
- Check the settings in “Audio” menu.
Picture freezes momentarily
during playback.
- Check the disc for fingerprints / scratches and clean with a soft cloth wiping
from center to edge.
-Clean the disc.
Disc cannot be played back. - Clean the disc.
- Ensure the disc label is facing up.
- Check if the disc is defective by trying another disc.
- Cancel the ratings control or change the control level.
- Insert a disc that has been played back on this unit.
SD Memory Card cannot be
read.
- The format of the card does not match the format accepted by this unit or the
card is not compatible. (Refer to page 15.)
No return to start-up screen
when disc is removed.
- Reset this unit by turning it off, then on again.
The unit does not respond to
the remote control.
- Aim the remote control directly at infrared sensor window on the front panel.
- Reduce the distance to infrared sensor window.
- Replace the batteries in the remote control.
- Re-insert the batteries with their polarities (+ / - signs) as indicated.
Buttons do not work or the unit
stops responding.
- To completely reset the unit, press and hold [Q STANDBY/ON] on the front
panel for 10 seconds to shut down the unit or unplug the AC cord from the
AC outlet for 5-10 seconds.
The unit does not respond to
some operating commands
during playback.
- Operations may not be permitted by the disc.
Refer to the instructions of the disc.
The unit cannot read BD / DVD/
CD.
- Condensation? (Let sit 1 or 2 hours)
- You are attempting to play back a disc other than one with one of the Logos
on page 15.
- Wipe any dirt or smudges off the disc or replace the disc.
INTRODUCTION CONNECTIONS PLAYBACK FUNCTION SETUP VCP FUNCTIONS
OTHERS
E8M00UD_EN.book Page 41 Thursday, July 15, 2010 10:01 AM