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Mitsubishi Plasma Display Panel Limited Warranty
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC. (“MDEA”) warrants to the original purchaser of this Plasma Display
Panel that if purchased from an authorized MITSUBISHI Audio/Video Dealer, should it prove defective by reason of improper
workmanship and/or material:
a. Parts. All parts are warranted for a period of one year from the date of the original purchase at retail. We will repair or
replace, at our option, any defective part without charge for the part. Parts used for replacement may be replaced with those of
like kind and quality and may be new or remanufactured. Parts used for replacement are warranted for the remainder of the
original warranty period.
b. Labor. We will provide the labor for a warranty repair by an authorized MITSUBISHI service center without charge for one
year from the original date of purchase at retail.
c. Notice. To obtain warranty service, you must notify an authorized MITSUBISHI service center of any defect within the
applicable warranty time period.
1. TO OBTAIN WARRANTY SERVICE:
a. Contact your nearest authorized MITSUBISHI service center, whose name and address can be obtained from your
MITSUBISHI dealer or by writing or calling MDEA at the address and telephone number provided below.
b. Warranty service will be provided in your home or, if required, at an authorized MITSUBISHI service center, provided that your
television is located within the geographic territory customarily covered by an authorized MITSUBISHI service center. If not, you
must either deliver your television to an authorized service location at your own expense, or pay for any travel and/or
transportation costs the service center may charge to and from your home. Actual service labor will be provided without charge.
c. Proof of purchase date from an authorized MITSUBISHI dealer is required when requesting warranty service. Present your
sales receipt or other document which establishes proof and date of purchase. THE RETURN OF THE OWNER
REGISTRATION CARD IS NOT A CONDITION OF WARRANTY COVERAGE. However, please return the Owner Registration
Card so that we can contact you should a question of safety arise which could affect you.
3. This Plasma Display Panel uses a revolutionary technology, gas plasma, to create the screen image. This technology creates
the image using small dots, or picture elements (pixels). Your Plasma Display Panel is manufactured to a high level of
perfection, in fact, 99.99% perfect in the number of properly functioning. As in tube television, sometimes a pixel is continuously
active or inactive. Our standard is clear, your pixels must be 99.99% perfect in the number of properly functioning pixels.
4. THIS WARRANTY DOES NOT COVER:
a. ..........Up to .01% pixel outages (small dot picture elements that are dark or incorrectly illuminated).
b. ..........Cosmetic damage or damage to this Plasma Display Panel or to any other products where such damage is caused by
unauthorized modification, alteration, repairs to or service of the product by anyone other than an authorized MITSUBISHI
service center; physical abuse to or misuse of the product (including any failure to carry out any maintenance as described in
the Owner’s Guide or any product damaged by excessive physical or electrical stress); any products that have had a serial
number or any part thereof altered, defaced or removed; product use in any manner contrary to the Owner’s Guide (including,
but not limited to, uneven phosphor aging and imprinted images on the viewing screen); freight damage or damage due to
improper shipping methods; damage caused by use of third party mounting brackets or stands or any damage caused by acts of
God or other factors beyond the reasonable control of MDEA, such as power surge damage caused by electrical system or
lightning. This warranty also excludes service calls where no defect in the product covered under this warranty is found, service
calls related to unsatisfactory audio or visual reception or signal unless caused by a defect in the product that is covered under
this warranty, all costs, expenses or any other damages arising from product installation, or set-ups, any adjustments of user
controls (including, contrast, brightness, color, tint, fine tuning, sharpness), other adjustment necessary to prepare the unit for
display or use, connection with any external TV tuner, audio receiver, antenna, cable or satellite systems, or service of products
purchased or serviced outside the U.S.A. Please consult the operating instructions contained in the Owner’s Guide furnished
with the product for information regarding user controls.
5. ANY EXPRESS WARRANTY NOT PROVIDED HEREIN, AND ANY REMEDY WHICH, BUT FOR THIS PROVISION, MIGHT
ARISE BY IMPLICATION OR OPERATION OF LAW, IS HEREBY EXCLUDED AND DISCLAIMED. THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO A
TERM OF ONE YEAR.
6. UNDER NO CIRCUMSTANCES SHALL MDEA BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH
OF CONTRACT, OR OTHERWISE.
7. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental, special
or consequential damages, so the above limitations or exclusions may not apply to you.
8. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
9. BEFORE REQUESTING SERVICE, please review the instruction booklet to insure proper installation and correct customer
control adjustment. If the problem persists, contact your nearest MITSUBISHI Dealer for the name(s) of authorized MITSUBISHI
Service Center(s). If you are unable to obtain this information, please call 800-332-2119, or write us at the address below.
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC.
9351 Jeronimo Road
Irvine, CA 92618-1904