Filter
Top Products
96
For assistance, please call : 1-888-VIEW PTV(843-9788) or, contact us via the web at: http://www.panasonic.com/contactinfo
Before you call for service, determine the symptoms and make a few simple checks as
shown below.
Symptoms Checks Page
Power does not turn ON. • Is the power plug plugged in? -
No picture even if the power is turned ON.
LAMP indicator blinks red.
• Please replace lamp with a new one. Please consult your nearest
dealer, if not still repaired.
12, 88
The power turns
OFF.
The POWER indicator
fl ashes orange twice
every 5 seconds.
• The lamp cover is ajar. Firmly replace the cover. -
The TEMP indicator
fl ashes 2 or 4 times
every 5 seconds.
• Check whether or not the vents are clogged. -
• Is the set being used in a location that is hot? -
The TEMP indicator
fl ashes 5 times every 5
seconds.
• Please consult your nearest dealer. -
Power turns off while
another indicator is
fl ashing.
• Please consult your nearest dealer. -
Remote Control does not function.
• Are the batteries dead or inserted incorrectly? 8
• Is the remote Control sensor in direct light of fl uorescent lamps or
other strong sources of light?
-
• Did you correctly set the Remote Control code? 89
Image shakes. • Is the antenna or antenna cable old, broken or shorted? -
Image is not clear.
• Is the antenna cable connected properly? 14-16
• Sudden changes in ambient temperature may cause condensation
in the internal optics. Condensation should disappear after Power
has been ON for a while.
-
Color patches or no color.
• When using a VCR and selecting channels on the TV, is the
TV/VIDEO mode for the VCR set to TV?
-
Image appears doubled or tripled.
• Is the antenna facing the right direction? -
• Is the antenna receiving any signals refl ected off of mountains or
buildings.
-
Images disappear at the top and bottom of
the screen.
• When using 16:9 image software, there is no picture at the top and
bottom of the screen (cinema vision size software, etc.).
-
During ZOOM modes, the image is cut off at
the top and bottom.
• Has the screen position been changed? If so, adjust screen
positioning.
40-41,
52-53
The Device Display set makes a high
whistling sound when the power is ON.
• This is the sound of the internal starting UP. This is not a
malfunction.
-
Some parts of the screen are always lit while
others do not light up.
Some parts of the screen do not light up.
• This is a characteristic of the LCD panel and not a malfunction. -
Fan is operating even though TV Power is
OFF.
• This is because the cooling fan is operating. The fan will stop after
about 1 minute.
26
An OSD instructing to replace the lamp is
displayed. (The LAMP indicator is lit red.)
• Replace lamp with a new one. 88
Relighting the lamp when it is hot makes a
sound.
• This is a characteristic of the lamp and not a malfunction. -
Leaving stationary images, such as still video
images, web pages, or fi ller bars (used for
NORMAL aspect mode), on-screen for an
extended period of time can leave ghost
images on the screen.
• This is a characteristic of the LCD panel and not a malfunction. Try
displaying constantly moving pictures which fi ll the entire screen, or
turn the power OFF for a while to return the screen to normal.
-
An OSD advising “AIR FILTER CLEANING...”
is displayed.
• Please consult your nearest dealer. -
When viewing with HDMI connection, picture
is displayed with unnatural colors (as if red
and blue are reversed).
• Change UV Timing from NORMAL to INVERT. 53
Tro ubl e sh oot in g