Filter
Top Products
56
RQT7237
Reference
Troubleshooting guide
Sound Page
Play
Displays
Remote control
No sound.
Low volume.
Distorted sound.
≥Check the connections. Check the input mode on the amplifier if you have connected one.
≥Turn V.S.S. off if it causes distortion.
5,
49–51
41
Cannot hear the desired
audio type.
≥Press [AUDIO] to select the desired audio type.
≥If “D.MIX” does not appear in the display when playing multi-channel DVD-Audio, audio output
will be the front two speakers only.
≥You cannot change the DVD-Audio audio type if the software producer has restricted play in
stereo.
19
13
—
Cannot switch audio during
stereo or SAP broadcasts.
≥You have used digital connection. Set “Dolby Digital” to “PCM” or connect to other equipment
using audio cables (analog connection).
≥You cannot change the audio type when a DVD-R is in the disc tray.
≥It is not possible to switch the audio when the recording mode is XP and “LPCM” has been
selected in the SETUP menu, “Audio Mode for XP Recording”.
‹ Select “Main” or “SAP” from “Select MTS” in the Audio menu before recording.
45, 50
—
45
Play fails to start even when
[1] (PLAY) is pressed.
Play starts but then stops
immediately.
≥Insert the disc correctly with the label facing up.
≥This unit cannot play discs other than DVD-RAM, DVD-R, DVD-Audio, DVD-Video, Video CD,
CD and MP3 discs.
≥The disc is dirty. Clean it.
≥The disc may be badly scratched.
≥You inserted a blank DVD-RAM or DVD-R.
≥Condensation has formed: Wait 1 to 2 hours for it to evaporate.
14
10
53
—
—
—
A title or chapter doesn’t play
when it is selected.
≥Some titles and chapters on DVD-Video are not played when you have changed the ratings
level.
44
Picture distorted during
search.
≥Some distortion is normal. —
Alternative soundtrack and
subtitles cannot be selected.
≥The languages are not recorded on the disc.
≥You may have to use the disc’s menus to select languages.
—
17
No subtitles. ≥Subtitles are not recorded on the disc.
≥Turn the subtitles on.
—
40
Angle cannot be changed. ≥This function depends on software availability. Angles can only be changed during scenes
where different angles are recorded.
—
You have forgotten your rat-
ings password.
≥Return the ratings setting to “8”.
While the disc tray is open, press and hold [4] and [5] on the main unit at the
same time for 5 or more seconds.
—
The display is dim. ≥Go to the Display menu and change the display’s brightness with “FL Display”. 45
“12:00” is flashing on the
unit’s display.
≥The clock is not set. 7
The displayed recording time
and actual recording time dif-
fer.
≥Displayed recording time is based on the number of frames per second. This number is sub-
ject to minute variations. When recording over long periods, these variations may result in the
difference between displayed recording time and actual recording time. This is normal.
—
The display doesn’t show the
correct time. [MP3]
≥Times may not appear correctly when searching through tracks recorded with a variable bit
rate.
—
The remote control doesn’t
work.
≥[DVD, TV] is not switched to “DVD”. Switch to “DVD” when operating this unit.
≥The remote control and main unit are using different codes. Change the code on the remote
control.
≥The batteries are depleted. Replace them with new ones.
≥Point the remote control at the remote control sensor on the main unit.
≥Remove obstacles from between the remote control and main unit.
12
46
6
6
—
Cannot operate the televi-
sion.
≥Change manufacturer code. Some televisions cannot be operated even if you change the
code.
≥[DVD, TV] is not switched to “TV”. Switch to “TV” when selecting the receiving channel for the
television.
9
12