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07
52
En
Picture is disturbed during
playback.
Picture is dark.
• This player supports Macrovision analog copy protection
technology. With some TVs (such as with built-in video deck),
the picture will not be displayed properly when the copy
protected DVD title is played. This is not a malfunction.
• If the player and TV are connected via a DVD recorder/video
deck, etc., the picture will not be displayed properly due to
analog copy protection. Connect the player and TV directly.
No picture is displayed or
picture is not output in high
definition when playing BDs.
With some content protected discs, it may not be possible to
output the video signals from the VIDEO output terminals, the
S-VIDEO output terminal or the COMPONENT VIDEO output
terminals. In this case, connect using an HDMI cable
(page 14).
No sound is output.
Sound is disturbed.
Is the disc played back in slow motion?
Is the disc played back in fast forward or fast reverse?
No sound is output during slow motion play and forward and
reverse scanning.
Is the disc scratched? The sound may not be output if the disc is scratched.
Is the disc dirty? Clean the disc (page 59).
Is the player properly connected to the other components (AV
receiver or amplifier, etc.)?
• Check that you connect the player to the audio output
terminals of a different component, etc.
• Check that you connect the player to the PHONO input
terminals of the AV receiver or amplifier, etc.
Are the connected components (AV receiver or amplifier, etc.)
properly set?
Read the operating instructions of the connected components
and check the volume, input, speaker settings, etc.
Are the audio cables properly connected? Insert the cables firmly and all the way in.
Is the audio cable damaged? If the cable is damaged, replace it with a new one.
Is Audio Output Mode properly set? If Audio Output Mode is set to Multi-channel, the audio
signals may not be output properly from the AUDIO OUT (2
ch) terminals (page 40). Set Audio Output Mode to 2
Channel.
Are the speakers properly set? Set Speaker Setup properly (page 40).
For some BDs, audio signals are only output from the optical
digital audio output terminal, the coaxial digital audio output
terminal or the HDMI output terminal.
Multi-channel sound is not
output.
Is the AV receiver or amplifier, etc. connected to the HDMI
OUT terminal, the AUDIO OUT (7.1 ch) terminals or DIGITAL
OUT (COAXIAL/OPTICAL) terminal?
Read the operating instructions of the connected AV receiver
or amplifier and check the audio output settings of AV receiver
or amplifier.
Is Output Terminal Priority properly set? Linear PCM (2-channel) audio signals are output from output
terminals other than the one set at Audio under Output
Terminal Priority. Set
Output Terminal Priority properly
(page 48).
Is the audio output of the connected AV receiver or amplifier,
etc., properly set?
Read the operating instructions of the connected AV receiver
or amplifier and check the audio output settings of AV receiver
or amplifier.
Is multi-channel sound selected? Use the menu screen or AUDIO to switch the disc’s sound to
multi-channel.
Is Audio Out set to audio formats supported by the connected
AV receiver or amplifier?
• Read the operating instructions of the connected AV receiver
or amplifier and check the supported audio formats.
• Set Audio Out properly (page 40).
Are Audio Output Mode and Speaker Setup properly set? • When the AV receiver or amplifier, etc., is connected to the
AUDIO OUT (7.1 ch) terminals, set Audio Output Mode to
Multi-channel (page 40).
• Set Speaker Setup properly (page 40).
Digital audio signals are not
output from the DIGITAL
OUT output (COAXIAL/
DIGITAL) terminals (analog
audio signals are output).
Is Audio Out set to audio formats supported by the connected
AV receiver or amplifier?
• Read the operating instructions of the connected AV receiver
or amplifier and check the supported audio formats.
• Set Audio Out properly (page 40).
Noise can be heard when
outputting DTS Digital
Surround signals.
Is the connected AV receiver or amplifier compatible with DTS
Digital Surround?
If an AV receiver or amplifier that is not compatible with DTS
Digital Surround is connected to the DIGITAL OUT terminal,
set DTS Out to DTS PCM. Noise will be heard if DTS Out is
set to DTS (page 40).
Problem Check Remedy