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HDMI troubleshooting
Problem Remedy
No HDMI audio output. • If the front panel HDMI indicator is lit:
– You won’t hear any sound from the HDMI output if the source
component is only DVI/HDCP-compatible.
– It is not possible to output SACD or copy-controlled DVD-Audio
CPPM sources from the HDMI connection.
• If the front panel i.LINK indicator is unlit then:
– Make sure that you’ve selected this player as the HDMI input in the
settings for the component you’re using. You may need to refer to the
instruction manual of the component to do this.
– Check that the HDMI cable is connected properly and that the cable
isn’t damaged.
– Check that components connected using the HDMI interface are
switched on and HDMI compatible. (
An HDMI connection can only
be made with components compatible with both DVI and High
Bandwidth Digital Content Protection (HDCP).)
– Check that the
PURE AUDIO
indicator is not lit. If it is, press the
PURE AUDIO
button (
See also
Front panel
on page 26).
No HDMI video output • Make sure that you’ve selected this player as the HDMI input in the
settings for the component you’re using. You may need to refer to the
instruction manual of the component to do this.
• It is not possible to output SACD or copy-controlled DVD-Audio
CPPM sources from the HDMI connection.
• Check that the HDMI cable is connected properly and that the cable
isn’t damaged.
• Check that components connected using the HDMI interface are
switched on and HDMI compatible. (
An HDMI connection can only
be made with components compatible with both DVI and High
Bandwidth Digital Content Protection (HDCP).)
• Check that the
PURE AUDIO
indicator is not lit. If it is, press the
PURE AUDIO
button (
See also
Front panel
on page 26).
• Make sure the resolution on this player matches that of the
component you have connected using HDMI. See
HDMI Settings
on page 73
to change the HDMI resolution.
No multichannel HDMI
audio.
• Make sure the
Audio
setting in the HDMI menu is set to
Auto
(see
HDMI Settings
on page 73 to do this).
•
You can’t hear multi-channel DVD-Audio using the HDMI
interface. The signal will automatically be downmixed to stereo.
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