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30 Chapter 5
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Other Information
No sound, picture okay
• Maybe the sound is muted. Try pressing the volume up button to restore sound.
• Make sure the audio cables are fully connected to the AUDIO input jacks.
• If using S-Video or Y, P
B
, P
R
, remember to also connect the component’s left and
right audio output jacks to the TV’s AUDIO input jacks.
• Make sure the Int. Speakers option in the SOUND menu is turned on.
Can’t select certain channel
• Channel may be blocked or not approved through the V-Chip.
• If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct
mode (press the TV/VCR button on your VCR).
Noisy stereo reception
• May be a weak station. Access the SOUND menu, highlight Sound Type and then
choose Mono.
No picture/blue screen, no sound but TV is on
• Maybe the signal type is set wrong. Go to page 26 for detailed instructions.
• The channel might be blank — change channels.
• If you’re watching your VCR and it’s connected with a coaxial cable to the TV ANT
jack, tune the TV to channel 3 or 4 (whichever channel is selected on the 3/4 switch
on the back of your VCR). Also check to make sure the TV/VCR button on the VCR is
in the correct mode (press the TV/VCR button on your VCR).
Sound okay, picture poor
• Check antenna and video connections. Make sure all of the cables are firmly
connected to the jacks.
•Try adjusting the sharpness function to improve weak signals. Go to page 26 for
more instructions.
Black box appears on the screen
• Closed-captioning might be on. Check Closed Caption in the Setup menu. Go to
page 27 for more instructions.
PASSWORD menu appears
• KidPass option is activated and you try to reset the time.
•You turn the TV on after KidPass shut off the TV.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component.
Make sure there is a clear path.
• Maybe the remote isn’t aimed directly at the component (TV or VCR) that you’re
trying to operate.
• Maybe remote is not in TV Mode. Press the TV button so remote will control TV.
• Maybe batteries in remote are weak, dead, or installed incorrectly. Put new
batteries in the remote. (Note, if you remove the batteries, you may have to
reprogram the remote to operate other components.)
•You might need to reset the remote: remove batteries and press the number 1
button for at least 60 seconds. Release the 1 button, replace the batteries, and (if
necessary) program the remote again.
1616302A.05_Other 4/15/04, 10:17 PM30