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BlackBerry Enterprise Server Software for Lotus Domino
Administration tasks — Connecting a handheld to the cradle
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To connect the handheld
1. Connect the cradle cable to the COM port on the machine
running BESAdmin.
2. In the BESAdmin window, click Tools.ClickSettings to open
the Settings window.
3. The Settings window will show you the COM port being used
to connect the cradle. Click Detect. You will receive the
following message: “Please ensure your handheld is securely
connected.” Click OK.
4. When the handheld is detected, you will see a message similar
to “Located a handheld device attached to your computer on
COM1.” Click OK toclosethemessageandOK again to close
the Settings window.
Secure the pager-sized handheld in the cradle by
inserting the connector port on the bottom edge of the
handheld into the connector prongs of the cradle.
Then click the top of the handheld into the cradle.
Secure the palm-sized handheld in the cradle by
inserting the connector port on the bottom edge of the
handheld into the connector prongs of the cradle and
press firmly in place.
Note
If the machine cannot detect the handheld on a COM
(serial) port, the message “Unable to locate a handheld
device attached to your computer” will appear. Check that
the handheld and cradle cable both appear to be connected
securely. If the error message still appears, ensure that no
other devices are sharing the serial port.