Filter
Top Products
BlackBerry Enterprise Server Software for Lotus Domino
Administration tasks — Purging pending messages
46
To remove a user
You can remove a user from a BlackBerry Enterprise Server using
the BESAdmin tool.
1. In the BESAdmin window, select the BlackBerry Enterprise
Server where the user is registered.
2. Select the user. Click Remove from Server to remove all of the
user’s BlackBerry information.
3. You will be asked for confirmation. Click Yes.Theuseris
removed from the BESAdmin window and you receive a
“successfully removed” message. Click OK to close the
message.
Purging pending messages
Some situations may arise where it is necessary for you to purge any
messages that are pending to a particular handheld.
To purge all messages
1. In the BESAdmin window, select the BlackBerry Enterprise
Server where the user is registered. Select the user, and click
Purge Pending.
2. You will be asked for confirmation. Click Yes.Themessages
waiting to be sent to that handheld are removed from the local
queue, although they will still appear in the user’s Inbox.
(Messages already waiting on the wireless network will be not
be purged.) You will receive a “cleared pending messages”
notification. Click OK to close the message.
WARNING
Once a user is removed, the user’s encryption key, filters
and statistics are permanently deleted.