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Maintenance and Troubleshooting
Runco VX-2ix Owner’s Operating Manual 49
5.3
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you may
encounter with the VX-2ix. If you encounter an issue not described here, please contact
Runco Technical Support.
Table 5-1. Troubleshooting Chart
Symptom Possible Cause(s) Solution
The projector does not turn
on after initial installation. The
power LED lights red after you
press the power button.
• The VX-2ix is not plugged
in or the AC outlet is not
active.
• Ensure that the VX-2ix is
plugged in and that the AC
outlet is active.
The projector is on, but there
is no video image on-screen.
• Incorrect source selection.
• Source component is not
turned on.
• Select the correct source.
• Turn on the source.
A projected image from a
DVD is split or otherwise
scrambled.
• DVD player is set to
progressive scan mode.
• Turn off progressive scan
on the DVD player.
• Connect the DVD player to
the HD/RGB 1 or
HD/RGB
2 input.
Image is too bright and/or
lacks definition in the bright
areas of the image.
• Contrast is set too high. • Lower the contrast setting.
Image appears “washed out”
and/or dark areas appear too
bright.
• Brightness is set too high. • Lower the brightness
setting.
Colors in the image are
swapped; for example, reds
appear blue or vice versa.
•The Red/Pr, Green/Y or
Blue/Pb outputs from the
source are connected to
the wrong inputs on the
VX-2ix.
• Ensure that the source
outputs are connected to
the correct VX-2ix input.
Image geometry is incorrect. • Incorrect aspect ratio
selection.
• Select the aspect ratio that
best matches the source
image and screen size
(refer to
Table 4-1).
The projector will not turn
back on after it was powered
down, or the image disap-
pears during operation.
• The projector will not turn
on for two minutes after
power-down, to protect
the lamp.
• The lamp has failed.
• Wait two minutes until the
LED at the front of the
VX-2ix turns red.