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Reference
Troubleshooting
(DVD-VIDEO/DVD-RAM/DVD±RW/DVD±R)
If your product malfunctions, go through the check points below before contacting a Samsung authorized
service center,
Problem Explanation/Solution
No power.
• Check whether the power cord is securely plugged into the power outlet.
• Did you press the power button of your DVD Recorder & VCR.
The input is displayed
for a while when the
power turns on.
• The DVD Recorder & VCR requires some time to initialize after it is turned on.
If Quick recording function is set to on, the DVD Recorder & VCR will power on quickly,
which enables you to immediately record a desired channel. (See page 35.)
Cannot record TV
programs.
• Check whether the power cord is securely plugged into the power outlet.
• Did you set the DVD Recorder & VCR channel settings correctly?
• Check the free space on your DVD-RAM/DVD±RW/DVD±R disc.
• Check if the antenna cable is connected properly.
Timer recording does
not work properly.
• Check the recording time, end time and current time settings again.
• Recording will be cancelled if the power is interrupted due to a power failure or other
reason during recording.
Cannot record.
• Check whether the disc is formatted. This product can record on formatted discs only.
(See pages 52, 75.)
• Check whether your DVD-RAM/DVD±RW/DVD±R disc has a suffi cient free space.
I pressed the REC
button but there is
no response.
• Recording is available on DVD-RAM/DVD±RW/DVD±R discs only.
• If a program is copy protected, you cannot record it.
I forgot the parental
control password.
• Press and hold the SEARCH/SKIP (◄◄ /►► ) button on the front panel of your unit
for more than 5 seconds with no disc, and then press the POWER OFF/ON button. All
settings including the password will revert to factory settings. Only do this if it is absolutely
necessary. (Note that this function is available only when there is no disc inserted.)
Cannot play the disc.
• Check whether the disc is inserted correctly with the label facing up.
• Check the regional code of your DVD disc.
• This DVD Recorder & VCR cannot playback some types of disc. (See pages 5, 37.)
No sound.
• Are you watching a program in slow or skip mode?
If you are playing a program at a speed other than normal speed, sound is not output.
(Except for forward search Playback (Fast1))
• No sound will be heard when scanning an MPEG4 disc.
• Check the connections and initial settings.
• Check whether the disc is damaged.
• Clean the disc, if necessary.
• Check whether the disc is inserted correctly with the label facing up.
01287A(01)-VR357-XAA-ENG.indb 7801287A(01)-VR357-XAA-ENG.indb 78 2007-01-22 오전 10:39:022007-01-22 오전 10:39:02