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Common
issues
Can't Connect to Network or
Apps (For
Internet
supported
model only)
•
Make sure the
TV
has a network
connection
(MENU>
Network>
Network status)
• Contact
your
Internet
service provider.
No Picture/Sound or Distorted
Picture/Sound from an External
Device
•
Make sure your connection
to
the
"Weak or No Signal" Displayed
in
TV Mode/Cannot Find Channel
• Press
the SOURCE
button on your
remote.
·
~
It
the TV
is
not connected
to
a cable
or
satellite
box, run Auto Program
to
search for
channels
(MENU
>
Broadcasting(Channel) > Auto
Program)
Can't See
All
Apps or Apps Not
Working
device
is
correct.
~~<
Reset Smart Hub (MENU >
Smart
• Perform
a TV
Self Diagnosis
to
identify Hub >
Smart Hub Reset)
the problem
(MENU > Support >
Self
The stand
is
wobbly or crooked
Diagnosis >
Sound
or
Picture Test)
!I
Change the picture size (Use the
"P.Size"
button on your remote)
Poor Picture Quality
• Select
High Definition
(HD)
channels
or programs.
Your Settings are Lost after
30
Minutes
• Change
to
Home Mode (MENU
>
Support > Use
Mode
> Home Use)
Jjj;
Make sure the indicator arrows on the
stand and stand
holder
are
properly
aligned.
The TV won't turn on
•
Make sure
all
cables
are
fully
inserted
and that the remote has batteries
installed.