Filter
Top Products
Troubleshooting
Getting Support
65 Getting support through Remote Management
65 Finding the contact information for service
66 Requesting service
Diagnosing TV operational issues
There Is a Problem with the Picture
66 Testing the picture
I Can't Hear the Sound Clearly
68 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
75 Before using the recording and schedule recording functions
76 Before using the timeshift function
Supported Resolutions for UHD Input Signals
77 If HDMI UHD Color is set to Off
77 If HDMI UHD Color is set to On
Read Before Using Voice Interaction
78 Precautions for voice interaction
78 Requirements for using voice interaction
Read Before Using Apps
Read Before Using the Internet
Read Before Playing Photo, Video, or Music Files
81 Limitations on use of photo, video, and music files
82 Supported external subtitles
82 Supported internal subtitles
83 Supported image formats and resolutions
83 Supported music formats and codecs
84 Supported video codecs
Read After Installing the TV
86 Picture sizes and input signals
87 Installing an anti-theft lock
87 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
88 IBM
88 MAC
89 VESA DMT
IV V