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Picture
Symptom Problems and solutions
There is no picture. • Check the output method on your system (page 19).
There is no picture when you
make an HDMI cable
connection.
• The main unit is connected to an input device that is not HDCP (High-
bandwidth Digital Content Protection) compliant (“HDMI” on the front panel
does not light up) (page 19).
• Check that the HDMI OUT jack of the main unit and the HDMI IN jack of your
TV are connected via a High Speed HDMI cable.
3D images from the HDMI IN 1
or HDMI IN 2 jack do not appear
on the TV screen.
• Depending on the TV or video component, 3D images may not appear.
• The TV may take time to detect 3D signals.
No picture appears when the
video output resolution selected
in [Output Video Format] is
incorrect.
• Press and hold N and VOL – on the main unit for more than 5 seconds to reset
the video output resolution to the lowest resolution.
The dark area of the picture is too
dark/the bright area is too bright
or unnatural.
• Set [Picture Quality Mode] to [Standard] (default) (page 43).
The picture is not output
correctly.
• Check the [Output Video Format] settings in [Screen Settings] (page 61).
• If the analog and digital signals are output at the same time, set [BD/DVD-
ROM 1080/24p Output] in [Screen Settings] to [Off] (page 62).
• For BD-ROMs, check the [BD/DVD-ROM 1080/24p Output] settings in
[Screen Settings] (page 62).
Picture noise appears. • Clean the disc.
• If the picture output from your system goes through your VCR to get to your
TV, the copy-protection signal applied to some BD/DVD programs could affect
picture quality. If you still experience problems even when you connect your
main unit directly to your TV, try connecting your main unit to the other input
jacks.
An image is not displayed on the
entire TV screen.
• Check the setting of [TV Type] in [Screen Settings](page 61).
• The aspect ratio on the disc is fixed.
Color irregularity occurs on the
TV screen.
• If the speakers are used with a CRT-based TV or projector, install the speakers
at least 0.3 meters from the TV set.
• If the color irregularity persists, turn off the TV set once, then turn it on after 15
to 30 minutes.
• Make sure that no magnetic object (magnetic latch on a TV stand, health care
device, toy, etc.) is placed near the speakers.
There is no picture after playing
a video/photo file on the iPod/
iPhone.
• Select the input on your TV for this system.