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82
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Disc playback
The sound loses stereo effect
when you play a VIDEO CD, a
CD, or an audio file.
• Select stereo sound by pressing AUDIO (page 42).
There is no sound or the volume
level is very low from a certain
speaker or all the speakers.
• Check the surround setting (page 55).
• Check the speaker connections and settings (pages 29, 76).
• Depending on the DVD, the output signal may not be the entire 5.1 channel.
• A 2 channel source is being played.
• Check the wireless setting (page 60).
The sound comes from the center
speaker only.
• Depending on the disc, the sound may come from the center speaker only.
There is no system sound from
your TV.
• Set [AUDIO (HDMI)] in [HDMI SETUP] to [ON] (page 73).
• The HDMI OUT jack does not output Super Audio CD sound.
• Perform the following procedure.
1 Turn the system off and on again.
2 Turn the connected component off and on again.
3 Disconnect and then connect the HDMI cable again.
The sound of files played from a
DATA CD/DATA DVD/USB
device is distorted.
• The bit rate used when encoding the audio files was low. Transfer audio files
encoded with higher bit rates onto the DATA CD/DATA DVD/USB device.
There is noise or the sound skips
while playing a USB device.
• Copy the files to your computer, format the USB device in FAT12, FAT16, or
FAT32 format, and transfer the files to the USB device again.
Symptom Problems and solutions
A disc does not play. • The region code on the DVD does not match the system.
• Moisture has condensed inside the unit and may cause damage to the lenses.
Remove the disc and leave the unit turned on for about half an hour.
The language for the sound track
or subtitle cannot be changed.
• Set the language via the disc’s menu.
A disc does not start playing
from the beginning.
• While in stop mode, press x on the unit or the remote and then start playback
(page 41).
A DATA CD/DATA DVD
cannot be played.
• The DATA CD is not recorded in ISO 9660 Level 1/Level 2, or Joliet.
• The DATA DVD is not recorded in UDF (Universal Disk Format).
A file cannot be played. • The extension of the file name or file format is not correct. See “Playable Discs/
Files on a USB Device” (page 5).
• Check the [MEDIA] setting (page 40).
• The system can play to a depth of 8 folders only.
• Check that the number of folders is 200 or less.
• Check that the number of audio files/JPEG image files in the folder is 150 or
less.
A JPEG image file cannot be
viewed.
• The JPEG image file is larger than 3,072 (width) × 2,048 (height) pixels in
normal format, or more than 2,000,000 pixels in progressive format which is
mainly used on Internet Web sites.
A video file cannot be played. • The video file is larger than 720 (width) × 576 (height).
The titles of folders/files/file
names are not displayed
correctly.
• The system can only display numbers and letters of the alphabet. Other
characters are displayed as [_].
Symptom Problems and solutions