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Basic Operations
Parts Description
Watching TV
Using Other
Devices
Using “BRAVIA”
Sync Devices
Useful Functions
Using Internet
Using Home
Network
Configuring
Various Settings
Troubleshooting
How to Use
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Top Page > Troubleshooting > Home Network Symptoms
Home Network Symptoms
Your TV cannot connect to the server.
A message appears stating that the TV cannot connect to your network.
Server is inaccessible.
Some media files in the USB device or server are not displayed.
When using the renderer function, music files cannot be played back.
Your TV cannot connect to the server.
Check the LAN cable or wireless connection to your server and your TV.
Check if your network is properly configured on your TV.
A message appears stating that the TV cannot
connect to your network.
Check the current network settings. Press the HOME button, then select
[Settings] →
[Network] → [Network Setup] → [View Network settings
and status]. Check your network connections and/or server’s instruction
manual for connection information, or contact the person who set up the
network connection (network administrator).
Reconfigure your network settings by pressing the HOME button, then
select [Settings] →
[Network] → [Network Setup].
If the LAN cable is connected to an active server and the TV has acquired
an IP address, check your server’s connections and configurations. Press
the HOME button, then select [Settings] →
[Network] → [Network Setup]
→ [View Network settings and status].
Server is inaccessible.
Check your LAN cable/wireless connection or your server connections.
The TV may have lost connection with the server.
Perform [Media Server Troubleshooting] to check if your media server is
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