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Additional Information
Poor picture/Unstable picture
Double images or ghosting • Check aerial/cable connections.
• Check the aerial location and direction.
Only snow and noise appear on the screen. • Check if the aerial is broken or bent.
• Check if the aerial has reached the end of its serviceable life (three to five
years in normal use, one to two years at the seaside).
Dotted lines or stripes • Keep the TV away from electrical noise sources such as cars,
motorcycles, or hair-dryers.
No colour on colour programmes • Using the menu system, select the “Picture Adjustment” menu and select
“Reset” to return to the factory settings (page 33).
• If you set the “Power Saving” option to “Reduce,” picture colours may
become dimmer (page 38).
No colour or irregular colour when viewing a signal
from the Y, P
B/CB, PR/CR jacks of 4
• Check the connection of the Y, P
B/CB, PR/CR jacks of 4.
• Make sure that the Y, P
B/CB, PR/CR jacks of 4 are firmly seated in
their respective sockets.
Some tiny black points and/or bright points on the screen • The picture of a display unit is composed of pixels. Tiny black points
and/or bright points (pixels) on the screen do not indicate a malfunction.
In the screen appears an image retention
(afterimage). (KE-P42M1 only)
• Using the menu system, select the “Screen Saver” option in the
“Features” menu and set the “All White” option to “On” to reduce the
image retention.
The screen flickers when turning on the TV
(KE-P42M1 only).
• This is inherent in the Plasma Display Panel, and does not indicate a
malfunction.
The picture is too bright. • Using the menu system, select the “Picture Adjustment” menu and select
“Mode.” Then select the desired picture mode (page 33).
Picture (stripe) noise • Make sure that the aerial is connected using the supplied coaxial cable.
• Keep the aerial cable away from other connecting cables.
• Do not use 300-ohm twin lead cables as interference may occur.
Poor picture (white saturation) when viewing a signal
from the Scart connector / 3
• Make sure that the output signal of the equipment connected to the Scart
connector / 3 is not an RGB signal. If it is an RGB signal, please
connect the equipment to the Scart connector / 1 or /
2.
Distorted picture and noisy sound • Check if any connected optional equipment is installed in front of the TV
or beside the TV. When installing optional equipment, leave some space
between the optional equipment and the TV.
Stripe noise during playback/recording of a VCR • Video head interference. Keep your VCR away from the TV.
• Leave a space of 30 cm between your VCR and the TV to avoid noise.
• Avoid installing your VCR in front of the TV or beside the TV.
Poor or no picture (screen is dark), but good sound • Using the menu system, select the “Picture Adjustment” menu and select
“Reset” to return to the factory settings (page 33).
• If the (picture off) indicator lights up in blue, press (picture
off) on the remote control (KE-P42M1 only).
Noisy picture when viewing a TV channel • Using the menu system, select the “Manual Programme Preset” option
in the “Set Up” menu and adjust “AFT” (Automatic Fine Tuning) to
obtain better picture reception (page 43).
• Using the menu system, set the “NR” (Noise Reduction) option in the
“Picture Adjustment” menu to reduce the noise in the picture (page 33).
Problem Possible remedies
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