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Additional information
Troubleshooting
If you experience any of the following difficulties while
using the commander, use this troubleshooting guide to
help you remedy the problem. Should any problem
persist, consult your nearest Sony dealer.
Operation can not be done with the commander.
/ Check that the receiver and components are
connected correctly.
/ The commander and receiver are too far apart.
/ Make sure that there are no objects between the
commander and receiver.
/ Make sure that the receiver’s power is turned on.
/ The commander’s transmitter/receiver section is
not pointed at the receiver.
/ The commander’s batteries are exhausted. Replace
with new alkaline batteries (see page 7).
/ There is an invertor system florescent light near the
commander or receiver. Please place away from
the florescent light.
/ Make sure you have selected the correct function
on the remote.
/ When you operate a programmed non-Sony
component, the remote may not function properly
depending on the make and model of the
component.
The receiver’s functions and modes do not
correlate with the displays on the commander.
/ Initial communication setup has not been done.
Use after first carrying out initial communication
setup (see page 6).
/ The commander was not pointed at the receiver
when it was turned ON. Touch RELOAD, and
download component data (see page 8).
/ Select the correct function using the commander.
LCD does not appear.
/ The LCD is not turned on. Touch the touch panel.
/ Contrast is too light or too dark.
Use the CONTRAST control to adjust the contrast
of the LCD (see page 6).
When a CD player, tape deck, or MD deck is
connected to the receiver via CONTROL A1/A1
jacks, Auto Function does not work properly.
/ Reprogram the remote (see page 29).
The SOUND FIELD function does not work.
/ If the receiver has 5.1 INPUT jacks, the SOUND
FIELD function becomes inoperable when 5.1CH is
selected.
Commands of components made by
manufacturers other than Sony do not function.
/ When registering components made by certain
manufacturers, some commands may not function
even though they are displayed.
“5.1INPUT” cannot be selected from the function
screen even though the receiver has the
5.1 INPUT jacks.
/ A communication error has occurred. Point the
remote towards the receiver and select “5.1INPUT”
from the function screen again.
The remote and the receiver cannot
communicate.
/ If the receiver’s COMMAND MODE and the
remote’s COMMAND MODE do not match,
transmission is not possible between the remote
and the receiver.