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SYMPTOMS SOLUTIONS
Aspect Ratio setting is re-set after
the channel is changed.
The remote control is not responding.
The timer does not work.
You forget your password.
If a white bar is shown at the top
position on the display device
Weak Sound
Conflicting digital channel numbers.
Cannot tune to a station
Channel content does not match
that shown displayed in the GUIDE
or INFO banner.
- When the Format is set to a high-definition setting (720p/1080i) and the
incoming program is in high-definition, the Aspect Ratio setting can only
be adjusted temporarily.
- Make sure the batteries are fresh and installed properly.
- Point the remote control unit at the remote control sensor.
- Check if the correct function (TV or SAT) on the remote control is
selected.
- Make sure the correct Remote Control type and code are set for both the
remote and receiver. (see section 8-24)
- Make sure the clock is set properly. (see section 8-9)
- If you subscribe to satellite service, contact your service provider to
arrange for the password to be re-set
- If you do not subscribe to satellite service and the DIRECTV HD Receiver
is in the ANT/CABLE mode, enter the master password “7777”.
- Use the Component Output.
- Adjust the scan range of your display device.
- If connected to a TV using the “OUT TO TV” jack, set RF mode of “Dolby
Digital” menu. (MENU
➝
Audio
➝
Dolby Digital)
- Press the SIGNAL button on the remote control, the physical channel
number will be shown.
- Press the INFO button on the remote control, the logical channel number
will be shown in the channel banner.
- If you receive more than one station with the same channel number
(such as channel 8 from satellite and channel 8 from over-the-air) enter-
ing “8” the first time will tune to satellite channel 8, entering “8” a sec-
ond time will tune to analog channel 8, and so on.
- Please confirm that the Dish mode is set to the correct type using Auto
Detection for Dish type (see section 8-7) or confirm your dish connec-
tions (see section 3-4).
TROUBLESHOOTING