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Contacting Sony
If, after reading these operating instructions, you have additional questions
related to the use of your Sony television, please call our Customer
Information Services Center at 1-800-222-SONY (7669) (US residents only)
or (416) 499-SONY (7669) (Canadian residents only).
Troubleshooting
Twin View
Remote Control
Problem Possible Remedies
I cannot get Twin View to work ❏ If you are using a cable box to unscramble all channels (as shown on page 30),
you cannot use the Twin View feature. This is because the cable box can
unscramble only one channel at a time.
❏ You can use Twin View to view a signal from a different source that is connected
to the LCD projection TV’s A/V jacks (such as a VCR or DVD player) in the
second window by pressing TV/VIDEO while in Twin View.
❏ Sources connected to the CABLE, VIDEO 5, VIDEO 6 and VIDEO 7 inputs, as
well as digital source display in the left Twin View window, but not in the right.
There is no Twin View window,
or it is just static
❏ Be sure the Twin View window is set to a video input or channel that has a signal
airing.
❏ You might be tuned to a video input with nothing connected to it. Try cycling
through the video inputs by pressing TV/VIDEO.
Twin View cannot display
anything but TV channels
❏ Try cycling through the video inputs by pressing TV/VIDEO. Check that the
Video Label option is not set to Skip. (See the Setup Menu on page 102.)
Twin View displays the same
program in both windows
❏ Both Twin View windows might be set to the same channel. Try changing
channels in either window.
Problem Possible Remedies
Remote control does not
operate
❏ The batteries could be weak. Replace the batteries.
❏ Check the orientation of the batteries.
❏ Press FUNCTION repeatedly until the TV indicator lights up. You may have
inadvertently pressed FUNCTION, which changes the remote control to SAT or
CABLE mode.
❏ Make sure this unit’s power cord is connected securely to the wall outlet.
❏ Locate the unit at least 3-4 feet away from fluorescent lights.