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Operating Instructions
If, after reading these Operating Instructions, you have additional questions related to the use of your Sony television, please call
our Customer Information Services Center at 1-800-222-SONY (7669) (U.S. residents only) or (416) 499-SONY (7669)
(Canadian residents only).
I cannot get
anything but TV
❏ Be sure that you did not set the video label in the Setup menu
(page 46) to skip your video inputs. If a video input is skipped, the
problem will happen both in the main and PIP pictures.
The TV needs to be
cleaned
❏ Clean the TV with a soft dry cloth. Never use strong solvents such
as thinner or benzine, which might damage the finish of the
cabinet.
Lost password for
Parental Control
❏ In the password screen, enter the following master password:
4357. After using the master password, you must create a new
password, it cannot be used to unlock currently blocked channels.
You lost your
remote control
❏ You can use the front panel controls to access your menus, change
channels, adjust the volume or change video inputs (page 2).
Contact your nearest Sony Dealer to order a replacement, please
call our Sony Direct Accessory and Part Center at 1-800-488-7669
(U.S. residents only).
There is a black
box on the screen
❏ You have selected a text option in the Setup menu (page 46) and
no text is available. To turn off this feature, select Off in the
Caption Vision option. If you were trying to select closed
captioning, select CC1 instead of Text 1-4.
TV doesn’t turn on
after disconnecting
the TV and timer
LED flashes
❏ Press the POWER button on your remote control or in the TV front
panel, one more time.
Problem Possible Solutions