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Chapter 9: Appendix
59
Disclaimer and Limitation of Remedy
TO THE EXTENT NOT PRECLUDED BY LAW, ALL OTHER
EXPRESS AND IMPLIED WARRANTIES, CONDITIONS AND
REPRESENTATIONS FOR THIS TELEVISION, INCLUDING THE
IMPLIED WARRANTIES, CONDITIONS AND REPRESENTATIONS
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE HEREBY DISCLAIMED AND EXCLUDED.
IF THE APPLICABLE LAW, STATUTORY OR OTHERWISE,
PRECLUDES THE EXCLUSION OF ANY IMPLIED WARRANTIES,
CONDITIONS AND REPRESENTATIONS THEN SUCH IMPLIED
WARRANTIES, CONDITIONS AND REPRESENTATIONS ARE
OTHERWISE LIMITED IN DURATION TO THE TERM OF THIS
EXPRESS WRITTEN LIMITED WARRANTY. TO THE EXTENT
NOT PRECLUDED BY LAW, STATUTORY OR OTHERWISE, THIS
WRITTEN WARRANTY SUPERCEDES AND SPECIFICALLY
DISCLAIMS ANY OTHER WARRANTY, CONDITION OR
REPRESENTATION NOT STATED IN THIS WARRANTY,
WHETHER MADE BY TCL, TOSHIBA CORPORATION,
THEIR AFFILIATES, ADRs AND ASPs AND WHETHER MADE
ORALLY OR IN WRITING (INCLUDING ANY STATEMENT IN
ANY BROCHURE, PRESS RELEASE, ANNOUNCEMENT,
ADVERTISEMENT, POINT OF SALE DISPLAY, ETC.).
YOU MUST READ AND FOLLOW ALL SET-UP AND USAGE
INSTRUCTIONS IN THE APPLICABLE USER GUIDES AND/OR
MANUALS. IF YOU FAIL TO DO SO, THIS TELEVISION MAY
NOT FUNCTION PROPERLY AND YOU MAY SUFFER DAMAGE.
THIS WARRANTY WILL NOT COVER ANY SERVICE THAT IS
REQUIRED, IN PART OR IN WHOLE, AS A RESULT OF ANY
FAILURE TO FOLLOW THE SET-UP AND USAGE INSTRUCTIONS.
THIS WARRANTY DOES NOT APPLY AND SHALL BE VOID AND
UNENFORCEABLE IF THE TELEVISION IS OPENED, SERVICED,
OR REPAIRED BY PERSONS OTHER THAN THOSE AUTHORIZED
BY TCL TO SERVICE OR REPAIR THE TELEVISION.
IF THE TELEVISION FAILS TO WORK AS WARRANTED ABOVE,
YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR
REPLACEMENT OF THE DEFECTIVE PART. IN NO EVENT WILL
TCL, TOSHIBA CORPORATION, THEIR AFFILIATES, ADRs OR
ASPs (THE “RELATED PARTIES”) BE LIABLE TO YOU OR ANY
THIRD PARTY FOR ANY DAMAGES, MONEY, REIMBURSEMENT,
COSTS OR EXPENSES. THIS LIMITATION APPLIES TO
DAMAGES, MONEY, REIMBURSEMENT, COSTS OR EXPENSES
OF ANY KIND WHATSOEVER INCLUDING ANY DIRECT OR
INDIRECT DAMAGES, DAMAGE TO PROPERTY OR ERSON,
LOST PROFITS, LOST SAVINGS, INCONVENIENCE OR OTHER
SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL
DAMAGES, WHETHER FOR BREACH OF WARRANTY, BREACH
OF CONTRACT, TORT (INCLUDING NEGLIGENCE), UNDER A
STATUTE OR NDER ANY OTHER LAW OR FORM OR ACTION, OR
WHETHER ARISING OUT OF THE USE OF OR INABILITY TO USE
THE TELEVISION, VEN IF ANY OF THE RELATED PARTIES HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR
OF ANY CLAIM BY ANY OTHER PARTY.
No person, agent, distributor, dealer or company is authorized
to change, modify or extend the terms of these warranties in any
manner whatsoever.
Arbitration and Dispute Resolution
To the extent not precluded by law, any claim, dispute, controversy
or disagreement (whether for breach of warranty, breach of
contract, tort (including negligence), under a statute or under
any other law or form of action) against any of the Related Parties
arising out of, or otherwise relating to: (i) this warranty; (ii) the
Television; (iii) any oral or written representations, statements,
brochures, press releases, advertising, announcement, point of
sale display, or promotional material relating to the Television;
(iv) the relationships that result from this warranty, (the foregoing
claims, disputes controversies and disagreements are collectively
referred to as the “Dispute”), shall be referred to and resolved by
final and binding arbitration (to the exclusion of the courts). To
the extent not precluded by law, you agree to waive any right that
you may have to commence or participate in any representative
or class proceeding against the Related Parties relating to any
Dispute. If and where applicable and to the extent not precluded
by law, you further agree to opt out of any such representative or
class proceedings. Arbitration of any Dispute will be conducted
in the forum and in the manner as agreed to between you and
TCL. Failing such agreement, the arbitration will be conducted by
one arbitrator pursuant to the laws and rules relating to arbitration
generally in force in the jurisdiction in which you reside at the time
that the Dispute arises. To the extent not precluded by law, no
claim, dispute, controversy or disagreement of any other person
may be joined or combined with any Dispute by you, without the
prior written consent of TCL.
Critical Applications
The Television you have purchased is not designed for any “critical
applications.” “Critical applications” means life support systems,
medical applications, connections to implanted medical devices,
commercial transportation, nuclear facilities or systems or any
other applications where Television failure could lead to injury to
persons or loss of life or catastrophic property damage.
IF THE CUSTOMER USES THE TELEVISION IN ANY CRITICAL
APPLICATION, THE CUSTOMER - AND NOT TCL, ITS AFFILIATES,
ADRs OR ASPs - ASSUME SOLE AND FULL RESPONSIBILITY
FOR SUCH USE. TCL RESERVES THE RIGHT TO REFUSE TO
SERVICE ANY TELEVISION USED IN A CRITICAL APPLICATION.
TCL, ITS AFFILIATES, ADRs AND ASPs HEREBY DISCLAIM ANY
AND ALL LIABILITY, DAMAGES AND CONSEQUENCES ARISING
OUT OF THE SERVICE OR REFUSAL TO SERVICE SUCH
TELEVISION AND FURTHER DISCLAIM ANY AND ALL LIABILITY,
CONSEQUENCES AND DAMAGES THAT MAY ARISE OR
RESULT FROM THE USE OF THE TELEVISION IN ANY CRITICAL
APPLICATIONS.
General Provisions
If and to the extent that any provision of this limited warranty
should generally be found to be unenforceable, the unenforceable
provision shall be severed from the warranty and deemed not to
form part of the warranty. The remaining provisions of this warranty
shall be and remain valid and enforceable. If and to the extent
that any provision of this limited warranty as it relates to any of the
Related Parties is found to be invalid or unenforceable in respect
of that party (the “Excluded Party”), the Excluded Party shall be
deemed to be severed or excluded from the provision, and the
provision shall remain valid, enforceable and applicable in respect
of the other or remaining Related Parties.
To the extent permitted by law, this limited warranty shall be
governed and construed in accordance with the laws of Ontario.
If there is any inconsistency between this limited warranty, on the
one hand, and any statement in the packaging of the Television
or in any other document enclosed with, or used in the context
of the promotion or sale of, the Television, on the other hand, the
provisions of this limited warranty shall prevail.
How to Obtain Warranty Services
If, after following all of the operating instructions in this manual and
checking the “Troubleshooting” section, you find that service is
needed:
(1) To find the nearest ASP, visit TCL’s web site at
www.toshiba.ca, or
call toll free 1-800-268-3404
(2) Present your bill of sale or other proof of purchase to the ASP.
For additional information, visit TCL’s website at www.toshiba.ca