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Chapter 10: Appendix
Limited United States Warranty
for LCD Televisions
Toshiba America Information Systems, Inc. (“TAIS”) makes
the following limited warranties to original consumers in the
United States.
THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL
CONSUMER PURCHASER OR ANY PERSON RECEIVING
THIS LCD TELEVISION AS A GIFT FROM THE ORIGINAL
CONSUMER PURCHASER AND TO NO OTHER
PURCHASER OR TRANSFEREE. LCD TELEVISIONS
PURCHASED IN THE U.S.A. OR PUERTO RICO AND USED
ANYWHERE OUTSIDE OF THE U.S.A. OR PUERTO RICO,
INCLUDING, WITHOUT LIMITATION, CANADA AND
MEXICO, ARE NOT COVERED BY THESE WARRANTIES.
LCD TELEVISIONS PURCHASED ANYWHERE OUTSIDE OF
THE U.S.A. OR PUERTO RICO, INCLUDING, WITHOUT
LIMITATION, CANADA AND MEXICO, AND USED IN THE
U.S.A., ARE NOT COVERED BY THESE WARRANTIES.
Limited One (1) Year Warranty on Parts and Labor
TAIS WARRANTS THIS LCD TELEVISION AND ITS PARTS
AGAINST DEFECTS IN MATERIALS OR WORKMANSHIP
FOR A PERIOD OF ONE (1) YEAR FROM THE DATE OF
ORIGINAL RETAIL PURCHASE. DURING THIS PERIOD,
TAIS WILL, AT TAIS' SOLE DESCRETION, REPAIR OR
REPLACE A DEFECTIVE PART/PRODUCT WITH A NEW OR
REFURBISHED PART/PRODUCT WITHOUT CHARGE TO
YOU FOR PARTS OR LABOR. ANY PART OR PRODUCT
REPLACED UNDER THIS LIMITED WARRANTY BECOMES
THE PROPERTY OF TAIS. IN SOME CASES, YOU MAY BE
RESPONSIBLE FOR DELIVERING THE PRODUCT TO A
SERVICE CENTER.
Rental Units
The limited warranty period begins on the date of the first
rental or thirty (30) days after the date of shipment to the rental
firm, whichever comes first.
Your Responsibility
Read the owner’s manual thoroughly before installing or
operating this LCD Television. Complete and mail the
enclosed product registration card (if provided) or register
your LCD Television online at www.support.toshiba.com.
Registration of your LCD Television will enable TAIS to
contact you in the unlikely event a safety notification is
required under the U.S. Consumer Product Safety Act.
Failure to complete and return the product registration card
does not diminish your warranty rights.
THE ABOVE WARRANTIES ARE SUBJECT TO THE
FOLLOWING CONDITIONS:
(1) This Limited Warranty is extended only to the original
purchaser and only covers product purchased as new.
(2) A purchase receipt or other proof of the original purchase
date is required for warranty service.
(3) All warranty servicing of this LCD Television must be
performed by an Authorized TAIS Service Provider.
(4) The warranties from TAIS are effective only if this LCD
Television is purchased and operated in the U.S.A. or
Puerto Rico.
(5) Removal and reinstallation of product that is mounted in
such a manner as to impede normal service is not
covered under these warranties. This includes wall
mounts, custom cabinets and other installation methods
that do not provide for direct and immediate access to the
product for service purposes. Labor service charges for
set installation, setup, adjustment of customer controls,
and installation or repair of antenna, satellite or cable
systems are not covered by this limited warranty.
(6) Reception or other problems caused by inadequate
antenna systems, misaligned satellite dishes, improperly
installed cable drops or use with non-standard signals or
sources are your responsibility and are not covered by
this limited warranty.
(7) This limited warranty is void if the product is used outside
the range of the temperature (heat/cold) and/or moisture
operating conditions as outlined in the product’s
specification listed in the Owner’s manual, or if the
product is exposed to excessive smoke, dust, or other
airborne contaminants or environmental conditions.
(8) Warranties extend only to defects in materials or
workmanship as limited above, and do not extend to any
LCD Television or parts that have been lost or discarded
by you or to damage to the LCD Television or parts
caused by fires, misuse, abuse, accident, Acts of God
(such as lightning or fluctuations in electric power),
improper installation, improper maintenance, or use in
violation of instructions furnished by TAIS; use or
malfunction through simultaneous use of this LCD
Television and connected equipment; or to units that
have been modified or had the serial number removed,
altered, defaced, or rendered illegible.
(9) Product purchased “AS-IS” or “With known faults, defects
or problems” are not covered by this limited warranty.
(10)Product previously owned or registered by a consumer
and resold is not covered by this limited warranty.
(11)Product that is refurbished and resold is not covered
under this limited warranty.
How to Obtain Warranty Service
After following all of the operating instructions in the Owner’s
Manual, review the section entitled "Concierge" located on our
Customer Support Web site at www.support.toshiba.com. If
you find that service is needed, follow the instructions
provided on the web site or please contact TAIS' Consumer
Solution Center toll free at 1-800-631-3811. You must present
upon request your original bill of sale or other proof of
purchase including the serial number for in-warranty service.
ALL WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF
THE U.S.A., INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION
OF THE LIMITED WARRANTIES SET FORTH ABOVE. WITH