Toshiba 62HM196 Projection Television User Manual


 
70
HM196 (E/F) Web 213:276
Chapter 7: Using the THINC
home network feature
“TESTING E-MAIL” ERROR CODES
Code Description Solutions
–1 The TV was able to connect to the
e-mail server(s) but not log on.
If you receive the message “Error Sending Mail (–1)”, the TV may not
have received the test e-mail. Send another test e-mail to the TV using
the “HELP request e-mail” format (- page 75).
Make sure the TV Guide On Screen
system was set up properly. See
“IMPORTANT NOTE” on page 68.
Make sure you entered the correct information for the following fields
in the TV’s “E-mail Scheduling Setup” window (confirm this
information with your ISP):
–“Incoming Mail Server” and “Outgoing Mail Server” names (or
IP addresses).
–“Account” (user name) and “Password” for the TV’s e-mail
account.
–“E-mail Address” for the TV.
Check with your ISP to make sure your TV’s e-mail account has been
activated.
Check with your ISP to make sure their servers support POP3 and SMTP
protocols without secure password authentication or secure connections.
28 The TV could not resolve the e-mail
server name(s)/address(es).
Make sure you entered the correct information for the following fields
in the TV’s “E-mail Scheduling Setup” window (confirm this
information with your ISP):
–“Incoming Mail Server” and “Outgoing Mail Server” names (or
IP addresses).
–“IP”, “Netmask”, “Gateway”, and “DNS” settings (applicable if
you manually set up the network address).
Make sure all cables are connected properly and securely.
Check your router hardware/settings to make sure your Internet service
is currently available (especially if the e-mail test takes several minutes
to complete).
35 The e-mail server name(s)/address(es)
were resolved correctly, but TV could
not log on to the servers.
Make sure you entered the correct information for the following fields
in the TV’s “E-mail Scheduling Setup”:
––Username and password.
–“Incoming Mail Server” and “Outgoing Mail Server” names (or
IP addresses).
–“IP”, “Netmask”, “Gateway”, and “DNS” settings (applicable if
you manually set up the network address).
Make sure all cables are connected properly and securely.
Check your router hardware/settings to make sure your Internet service
is currently available.
HM196_EN.book Page 70 Tuesday, May 30, 2006 2:18 PM