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Chapter 9: Appendix
Limited Canada Warranty
for DLP
™
Television Models
Toshiba of Canada Limited (“TCL”) makes the following limited warranties
to original consumers in Canada.
THESE LIMITED WARRANTIES EXTEND TO THE ORIGINAL
CONSUMER PURCHASER OR ANY PERSON RECEIVING THIS DLP
™
TELEVISION AS A GIFT FROM THE ORIGINAL CONSUMER
PURCHASER AND TO NO OTHER PURCHASER OR TRANSFEREE.
PRODUCTS PURCHASED IN THE U.S.A. AND USED IN CANADA ARE
NOT COVERED BY THESE WARRANTIES.
PRODUCTS PURCHASED IN CANADA AND USED IN THE U.S.A. ARE
NOT COVERED BY THESE WARRANTIES.
Limited One (1) Year Warranty on Parts and Labor*
TCL warrants this DLP
™
television and its parts against defects in
materials or workmanship for a period of one (1) year after the date of
original retail purchase.
DURING THIS PERIOD, TCL WILL, AT TCL’S
OPTION, REPAIR OR REPLACE A DEFECTIVE PART WITH A NEW OR
REFURBISHED PART WITHOUT CHARGE TO YOU FOR PARTS OR
LABOR.
TCL Authorized Service Depot personnel will come to your home
when warranty service is required. Depending on the type of repair
required, either the service will be performed in your home or the set will
be taken to the TCL Authorized Service Depot for repair and returned to
your home at no cost to you. IN-HOME SERVICE ONLY APPLIES WITHIN
100 KILOMETERS OF AN AUTHORIZED TCL SERVICE DEPOT.
Limited One (1) Year Warranty on Lamp Unit*
TCL warrants the lamp unit in this DLP
™
television against defects in
materials or workmanship for a period of one (1) year after the date of
original retail purchase.
DURING THIS PERIOD, TCL WILL, AT TCL’S
OPTION, EXCHANGE A DEFECTIVE LAMP UNIT WITH A NEW OR
REFURBISHED LAMP UNIT WITHOUT CHARGE TO YOU. LABOR
CHARGES FOR LAMP UNIT REPLACEMENT ARE NOT COVERED
UNDER WARRANTY.
The lamp unit is a user-replaceable component.
Rental Units
The warranty for rental units, including the lamp units contained therein,
begins with the date of first rental or thirty (30) days from the date of
shipment to the rental firm, whichever comes first.
*Limited Warranty for Commercial Units
TCL warrants DLP
™
televisions, including the lamp units contained
therein, sold and used for commercial purposes as follows: all parts are
warranted against defects in materials or workmanship for a period of
ninety (90) days after the date of original purchase.
DURING THIS
PERIOD, TCL WILL, AT TCL’S OPTION, REPAIR OR REPLACE A
DEFECTIVE PART WITH A NEW OR REFURBISHED PART WITHOUT
CHARGE TO YOU. ON-SITE SERVICE ONLY APPLIES WITHIN 100
KILOMETERS OF AN AUTHORIZED TCL SERVICE DEPOT.
Owner’s Manual and Product Registration
Read this owner’s manual thoroughly before operating this DLP
™
television.
Register your product online at
www.toshiba.
ca as soon as possible.
By registering your product you will enable TCL bring you new products
specifically designed to meet your needs and help us to contact you in the
unlikely event a safety notification is required under the Consumer
Product Safety Act. Failure to register your product does not diminish your
warranty rights.
Your Responsibility
THE ABOVE WARRANTIES ARE SUBJECT TO THE FOLLOWING
CONDITIONS:
(1) You must provide your bill of sale or other proof of purchase.
(2) All warranty servicing of this DLP
™
television must be performed by
an Authorized TCL Service Depot.
(3) These warranties from TCL are effective only if the DLP
™
television is
purchased in Canada from an authorized TCL dealer and operated in
Canada.
(4) Labor charges for installation, setup, adjustment of customer
controls, and installation or repair of antenna systems are not covered
by these warranties. Reception problems caused by inadequate
antenna systems are your responsibility.
(5) Warranties extend only to defects in materials or workmanship as
limited above, and do not extend to any DLP
™
television or parts that
have been lost or discarded by you or to damage to the television or
parts caused by fires, misuse, accident, Acts of God (such as
lightning or fluctuations in electric power), improper installation,
improper maintenance, or use in violation of instructions furnished by
TCL; use or malfunction through simultaneous use of this product and
connected equipment; or to units that have been modified or had the
serial number removed, altered, defaced, or rendered illegible.
How to Obtain Warranty Services
If, after following all of the operating instructions in this manual and
checking the “Troubleshooting” section, you find that service is needed:
(1) To find the nearest TCL Authorized Service Depot, visit TCL’s web site
at
www.toshiba.ca.
(2) Present your bill of sale or other proof of purchase to the Authorized
Service Depot.
ALL WARRANTIES IMPLIED BY THE LAW OF ANY PROVINCE OF
CANADA, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED
WARRANTIES SET FORTH ABOVE. WITH THE EXCEPTION OF ANY
WARRANTIES IMPLIED BY THE LAW OF ANY PROVINCE OF CANADA
AS HEREBY LIMITED, THE FOREGOING WARRANTY IS EXCLUSIVE
AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES,
AGREEMENTS, AND SIMILAR OBLIGATIONS OF TCL WITH RESPECT
TO THE REPAIR OR REPLACEMENT OF ANY PARTS. IN NO EVENT
SHALL TCL BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS,
BUSINESS INTERRUPTION, OR MODIFICATION OR ERASURE OF
RECORDED DATA CAUSED BY USE, MISUSE, OR INABILITY TO USE
THIS PRODUCT).
No person, agent, distributor, dealer, or company is authorized to change,
modify, or extend the terms of these warranties in any manner whatsoever.
The time within which action must be commenced to enforce any
obligation of TCL arising under this warranty or under any law of Canada
or of any province thereof is hereby limited to 90 days from the date you
discover, or should have discovered, the defect. This limitation does not
apply to implied warranties arising under the law of any province of
Canada.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY FROM
PROVINCE TO PROVINCE IN CANADA. SOME PROVINCES OF
CANADA DO NOT ALLOW LIMITATIONS ON THE DURATION OF AN
IMPLIED WARRANTY, LIMITATIONS ON THE TIME WITHIN WHICH AN
ACTION MAY BE BROUGHT, OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES; THEREFORE, THE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU
UNDER SUCH CIRCUMSTANCES.
For additional information, visit TCL’s web site:
www.toshiba.ca
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