Toshiba TZ55V61 Flat Panel Television User Manual


 
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Reference
Introduction
Connecting
your TV
Using the
Remote Control
Setting up
your TV
Using the TVs
Features
Appendix
Index
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and
some solutions.
Problem Solution
TV will not turn on Make sure the power cord is plugged in, then press POWER.
The remote control batteries may be dead. Replace the batteries.
No picture, no sound Check the antenna/cable connections.
No sound, picture OK The sound may be muted. Press VOLUME.
The station may have broadcast difficulties. Try another channel.
Check that the SPEAKERS function in AUDIO menu is properly set.
Poor sound, picture OK The station may have broadcast difficulties. Try another channel.
Poor picture, sound OK Check the antenna connections.
The station may have broadcast difficulties. Try another channel.
Adjust the PICTURE menu.
Poor reception of broadcast channels The station may have broadcast difficulties. Try another channel.
Check the antenna connections.
If you are using a VCR, make sure the TV/VCR button is set
correctly.
Cannot receive above channel 13 Make sure TV/CABLE is set to TV mode.
Black box appears on the screen Captioning may be turned on.
Unable to select a certain channel The channel may be locked out with the BLOCK CHANNEL
feature, or erased with the ADD/ERASE feature.
Multiple images The station may have broadcast difficulties. Try another channel.
Use a highly directional outdoor antenna.
Poor color or no color The station may have broadcast difficulties. Try another channel.
Adjust the TINT and/or COLOR in the PICTURE menu.
No stereo or SAP sound from a Make sure the MTS feature is set properly.
known MTS broadcast
The remote control does not operate Check if the TV/CABLE/VCR switch is properly set.
There may be an obstruction between the remote control and the
remote control sensor.
The remote control batteries may be dead. Replace the batteries.