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8. Troubleshooting
8.1 LCD Error Messages
The table below is a list of Satellite Interface error messages that may be displayed on the LCD Status Screen during
operation.
Before calling for service, please read the solutions section of the table carefully for your specic error message. You may
be able to x some simple problems.
Always power cycle your Satellite Interface system by powering the system off then on if you receive an error message.
If the error message is not repeated, a slight system error may have occurred. Also power cycle the unit each time a solu-
tion is tested.
LCD Error Message Cause Solutions
SATELLITE SEARCH
FAILED
Stationary search has failed after scanning
all elevation angles
1. Be sure there is an unobstructed view of de-
sired satellite(s)
2. Check for 12VDC to 18VDC on coax cable on
roof connected to receiver
3. Check all coax connections
4. Excessive dome moisture buildup and poor
weather may disrupt your satellite reception
ELEVATION HOME
FAILED
Elevation Limit Switch was not located Power cycle the Satellite Interface
AZIMUTH HOME
FAILED
Azimuth Limit Switch was not located Power cycle the Satellite Interface
TUNER / DEMOD
FAILED
Cannot communicate with satellite tuner Power cycle the Satellite Interface
GYRO
FAILED
Gyro initiation failed on in-motion system. 1. Unplug gyro cable (usb cable) on Movin’
View. Check connections
2. Power cycle the Satellite Interface
GPS
FAILED
GPS initialization failed at antenna power
up
Power cycle the Satellite Interface
WAITING TO
ACQUIRE GPS
A valid GPS signal has not been acquired 1. Be sure that GPS antenna is not obstructed
2. Sometimes after extended travel, GPS may
take up to 20 minutes to fully download
3. Be sure that GPS antenna cable is fully seated
into connector on electronics board
IDU CONFIG Communication between Sat Interface and
antenna has failed
1. Restart system
2. Check communication cabling
LNB POLARITY
DEFAULT FAILED
Antenna is unable to control the Sat Inter-
face LNB voltage
1. Check communication cabling
NO RECEIVER
VOLTAGE!
Satellite receiver voltage is not detected at
Sat Interface
1. Check that sat receiver “satellite in” coax ca-
ble is connected to proper port on sat interface
2. Replace receiver cable
LNB SHORT! Satellite receiver voltage is present but no
LNB voltage is detected
1. Check coax cable from antenna to sat inter-
face; cable may have been installed incorrectly
or damaged during installation
lost antenna
communications
Communication to the antenna has failed 1. Check data cable to antenna
2. Check power cable to antenna