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Getting Help
Need Help Recording Your TV Program?
■ Ensure that you have enough room on your hard drive to record
the programming you want. Use this table to estimate the
amount of disk space required:
Note: Due to Windows’ FAT file system, the largest file you
can capture is 4 GB. If possible, use a NTSF formatted hard
disk drive.
■ To record a future program:
■ Ensure that the date and time on your computer is accurate.
■ Leave your computer powered on. If you have a digital cable
or satellite receiver, also leave your set-top box powered on.
■ Disable sleep/hibernate mode on your computer. Refer to
your computer’s documentation for instructions.
Note: Recording must be scheduled at least four minutes in
advance.
■ Your computer must be connected to the Internet and WinDVR
must be set to your geographical location before you can view
current and future programming schedules.
Once you have set a schedule for recording future programs,
your computer can be disconnected from the Internet. You do
not need a live Internet connection to record programs.
■ Refer to your EPG Web site for help using and troubleshooting
the EPG.
InterVideo WinDVR Disk Space Usage
Disk space required for
Capture Setting 1 minute of TV recording 10 minutes of TV recording
Good 38 MB 380 MB
Better 46 MB 460 MB
Best 53 MB 530 MB