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Troubleshooting
Condition
Explanation / Solution
No picture
No picture Check the Power Saving settings.
Cannot receive any
channels
Make sure the power cord is connected securely. Turn on the power of the
TV.
Check antenna/cable connections. Make sure the Cable setting is correct for
your TV signal source.
TV is locked to one
channel
Perform Auto Program to add receivable channels that are not present in the
TV’s memory.
Cannot receive or
select
Perform Auto Program to add receivable channels that are not present in the
channels TV’s memory.
To receive or select cable channels, make sure that Cable in the Channel
settings is set to On. To receive or select UHF channels over an antenna,
make sure Cable is set to Off.
The TV turns off
Check if Sleep Timer is activated, or confirm the Duration setting of Timer
automatically.
Check PC Power Management in General Settings.
No picture from some
video
Check the connection between the optional video equipment and the TV
Sources.
Press INPUT on the remote control.
Select your desired input from the External Inputs list.
Poor picture
The quality of the
images is not as good
as what I saw at the
store
Picture quality depends on the signal content. See Quick Setup Guide
(supplied) to display the best possible picture for that signal.
Double images or
ghosts
Check antenna/cable connections.
Check the antenna location and direction.
Only snow and noise
appear on the screen
Check if the antenna is broken or bent; Check if the antenna has reached the
end of its serviceable life. (3-5 years in normal use, 1-2 years at the seaside.)
Dotted lines or stripes
Keep the TV away from noise sources such as cars, motorcycles, or hair-
dryers.
If using 300 ohm twin lead, move the excess lead away from the TV or try
using 75 ohm coaxial cable instead.
No color/Dark
picture/Color is not
correct/The picture is
too bright
Press PICTURE to select the desired Picture Mode; Adjust the Picture Mode
options in the Picture settings.
Noisy picture
Make sure that the antenna is connected using a 75-ohm coaxial cable.
Keep the antenna cable away from other connecting cords.
To avoid TV interference, make sure to use an undamaged antenna cable.
Can not play photo,
music and video or poor
quality.
Check source format meet product specifications or not.