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TROUBLESHOOTING
PROBLEM: Mode key does not blink when you press a key.
SOLUTION: Replace the batteries with two (2) new AA
alkaline batteries (see page 8).
PROBLEM: Mode key blinks when you press a key,but home
entertainment device does not respond.
SOLUTION: Make sure you are aiming the DIRECTV®
Universal Remote Control at your home
entertainment device and that you are within
15 feet of the device you are trying to control.
PROBLEM: The DIRECTV Universal Remote Control does
not control home entertainment devices or
commands are not performing properly.
SOLUTION: Try all listed codes for the device brand being set
up. Make sure all home entertainement devices
can be operated with an infrared remote control.
PROBLEM: TV/VCR combo does not respond properly.
SOLUTION: Use the VCR codes for your brand.Some combo
units may require both a TV code and a VCR
code for full operation (see page 12).
PROBLEM: No volume on a second TV.
SOLUTION: Follow instructions in Changing Volume Lock
(see page 27).
PROBLEM: Channel
▲, Channel ▼,and Previous CH
do not work for your RCA TV.
SOLUTION: Due to RCA design (1983-1987), only the original
remote control will operate these functions.
PROBLEM: Changing channels does not work properly.
SOLUTION: If original remote control required pressing
ENTER to change channels,press ENTER on the
remote control after entering a channel number.
PROBLEM: Tried “Search Method”and still could not find a
working code.
SOLUTION: Try the “Search Method”again after clearing out
the device key as follows: Press and hold Setup
until mode key blinks twice,then release.Next
enter 9 - 9 - 2.Then press and release the device
key to be cleared two times.
PROBLEM: Remote control does not turn on Sony or Sharp
TV/VCR Combo.
SOLUTION: For power on,these products require program-
ming TV codes on the remote control.For Sony,
use TV code 0000 and VCR code 0032.For Sharp,
use TV code 0093 and VCR code 0048.
DirecTV Mnl MDTV6 3/21/03 2:04 PM Page 29