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If the DIRECTV® Universal Remote Control does not
function properly,DIRECTV will,in our sole discretion,
repair or replace the DIRECTV Universal Remote Control,
provided that:
a. You are a customer of DIRECTV and your account is in
good standing; and
b. The problem with the DIRECTV Universal Remote
Control was not caused by abuse,mishandling,alteration,
accident, failure to follow operating, maintenance or envi-
ronmental instructions set forth in this User Guide,or
service performed by someone other than DIRECTV.
THE DIRECTV UNIVERSAL REMOTE CONTROL IS
PROVIDED ON AN AS IS,AS AVAILABLE BASIS, SOLELY
FOR YOUR NON-COMMERCIAL,RESIDENTIAL USE.
DIRECTV DOES NOT MAKE ANY REPRESENTATIONS OR
WARRANTIES OF ANY KIND,WHETHER STATUTORY,
EXPRESS OR IMPLIED,REGARDING THE DIRECTV
UNIVERSAL REMOTE CONTROL,INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY, NON-
INFRINGEMENT OR FITNESS FOR A PARTICULAR
PURPOSE OR IMPLIED WARRANTIES ARISING FROM
A COURSE OF DEALING OR COURSE OF PERFOR-
MANCE.DIRECTV EXPRESSLY DISCLAIMS ANY
REPRESENTATION OR WARRANTY THAT THE
DIRECTV UNIVERSAL REMOTE CONTROL WILL
BE ERROR FREE.NO ORAL ADVICE OR WRITTEN
INFORMATION GIVEN BY DIRECTV,ITS EMPLOYEES,
AND LICENSORS OR THE LIKE SHALL CREATE A
WARRANTY; NOR SHALL CUSTOMER RELY ON ANY
SUCH INFORMATION OR ADVICE.
UNDER NO CIRCUMSTANCES,INCLUDING NEGLI-
GENCE,SHALL DIRECTV OR ANYONE ELSE INVOLVED
IN ADMINISTERING, DISTRIBUTING,OR PROVIDING
THE DIRECTV UNIVERSAL REMOTE CONTROL BE
LIABLE FOR ANY INDIRECT,INCIDENTAL,SPECIAL OR
CONSEQUENTIAL DAMAGES,INCLUDING,WITHOUT
LIMITATION,LOSS OF REVENUES OR INABILITY TO
USE THE DIRECTV UNIVERSAL REMOTE CONTROL,
MISTAKES,OMISSIONS,INTERRUPTIONS,DEFECTS,
FAILURE OF PERFORMANCE,EVEN IF DIRECTV HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES.
Because some states do not allow the exclusion or limitation
of liability for consequential or incidental damages,in such
states,DIRECTV’s liability is limited to the greatest extent
permitted by law.
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REPAIR OR REPLACEMENT POLICY
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