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TroubleshootingDX-24LD230A12
Remote control
General
The picture has a
few bright or dark
spots.
• A few bright or dark spots on an LCD
screen is normal. It does not affect the
operation of this TV/DVD combo.
Good picture, but no
sound.
• Increase the volume.
• Make sure that the sound is not muted.
• Make sure that the correct audio mode
is selected.
• Make sure that the audio cables are
connected correctly and securely to
the back of your TV/DVD combo.
• Make sure that the antenna or cable TV
is connected correctly and securely.
See “Connecting a cable or satellite
box” on page 8 or “Connecting an
antenna or cable TV (no box)” on
page 11.
• If you are using an antenna, the digital
channel signal may be low. To check
the digital channel signal strength, see
“Checking the digital signal strength”
on page 26.
• The audio cable(s) you are using may
be bad. Try a new set.
Poor picture • Make sure that the room is not too
bright. Light reflecting off the screen
can make the picture difficult to see.
• If an S-VHS camera or a camcorder is
connected while another connected
device is turned on, the picture may be
poor. Turn off one or more devices.
Good sound but
poor color
• Adjust the contrast, color, and
brightness settings.
Audio noise • Other devices (for example, surround
sound receiver, external speakers, fans,
or hair dryers) may be interfering with
your TV. Try turning off one device at a
time to determine which device is
causing interference. Once you have
determined which device is causing
interference, move it further from the
TV/DVD combo to eliminate the
interference.
No output from one
of the speakers
• Adjust the audio balance. See
“Adjusting the sound settings” on
page 23.
• Make sure that the audio cables are
connected correctly and securely to
the back of your TV/DVD combo.
After images appear • Do not display a still image, such as a
logo, game, or computer image, for an
extended period of time. This can
cause a permanent after-image to be
burned into the screen. This type of
damage is not covered by your
warranty.
Problem Solution
Problem Solution
Remote control
does not work.
• Make sure that the power cord is
correctly connected to your TV/DVD
combo and a power outlet.
• Make sure that there are no
obstructions between the remote
control and the remote control sensor
on the front of the TV/DVD combo.
• Point the remote control directly at the
remote control sensor on your TV/DVD
combo. For the location of the remote
control sensor, see “Front” on page 5.
• Make sure that the batteries are
installed correctly. See “Installing
remote control batteries” on page 15.
• Replace dead batteries with new ones.
See “Installing remote control
batteries” on page 15.
Trouble
programming your
existing universal
remote control.
• See instructions and a table of
common codes in “Programming a
different universal remote control” on
page 41.
• Codes are subject to change. For up to
date codes, go to
www.dynexproducts.com.
• Replace dead batteries with new ones.
See “Installing remote control
batteries” on page 15.
• Refer to the User Guide that
accompanied your universal remote
control and contact the manufacturer
if problems persist.
Problem Solution
No power • Make sure that the power cord is
correctly connected to your TV/DVD
combo and a power outlet.
• Unplug the power cord, wait 60
seconds, then plug the cord back in
and turn on your TV/DVD combo.
• Other devices (for example, surround
sound receiver, external speakers, fans,
or hair dryers) may be interfering with
your TV/DVD combo. Try turning off
one device at a time to determine
which device is causing interference.
Once you have determined which
device is causing interference, move it
further from the TV/DVD combo to
eliminate the interference.
“No signal” error
message is
displayed
•Press INPUT and make sure that you
have selected the correct input for the
device or service you are trying to use.
• If you are using a cable or satellite box,
use the remote that came with that
box to change channels.
After Auto
Channel Search,
there are no
channels
• Reception can vary by channel
depending on the broadcast power
level of a given station. Contact your
cable or satellite TV provider.
• Make sure the antenna or
cable/satellite TV is connected
securely to your TV/DVD combo.
• Try replacing the cable between the
antenna/cable or cable/satellite box
and your TV/DVD combo.
DX-24LD230A12.book Page 38 Tuesday, August 16, 2011 2:58 PM