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Appendix D - Help
WARRANTY
Who Provides the Limited Warranty
During the warranty period, the Go-Video Warranty Administra-
tor will honor DVD+VCR service for 90 days labor, 1 year parts
from the original date of consumer purchase. See below for Commercial, Industrial or
Educational use coverage. The DVD+VCR remote control is warranted for 90 days from
the date of purchase.
Who is Protected
This warranty protects the original consumer owner of this Go-Video product.
What is Covered and How Long
This warranty covers internal operating parts and service/labor to repair or replace
covered parts in this Go-Video product for 90 days labor, 1 year parts, from the date of
purchase, defined as follows: (1) Original Consumer Retail Purchase; (2) First Rental
Purchase Agreement; or (3) First Lease Purchase Agreement (the “Warranty Period”).
Labor and replacement parts supplied during the Warranty Period are covered only for
the remaining portion of the original Warranty Period. The Go-Video Warranty Adminis-
trator shall have no liability for service under this warranty if non-OEM (Original Equip-
ment Manufacturer) replacement parts are used in the repair of your Go-Video product.
What the Owner Must Do If Service is Required
If service under this warranty is required, contact the Go-Video Warranty Administrator at
(480) 922-0896 to determine the nearest authorized Go-Video service center.
What are the Exceptions
This warranty does not cover: (1) Normal maintenance service, such as video head
cleaning. (2) Damage from misuse, abuse neglect or accident, natural disasters or Acts of
God. (3) Cabinetry, decorative parts, A/C adapters, knobs or buttons. (4) The foreign
country use of this product. (5) Go-Video product which has been electronically or
mechanically modified in any way or incorporated into other products. (6) Installation
and setup service adjustments. (7) Owner instruction. Your Owner’s Guide provides
information regarding operating instructions and user controls. For additional informa-
tion, contact your authorized Go-Video dealer.
• Go Video is not responsible for any shipping, handling or insurance charges.
• This Exclusive Limited Warranty excludes all incidental and consequential damages.
Some states do not allow the exclusion of incidental and consequential damages, so
the above exclusion may not apply to you.
• ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANT-
ABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION
TO THE DURATION OF THIS WARRANTY PERIOD. Some states do not allow limita-
tions on how long an implied warranty lasts, so the above limitation may not apply
to you.
• This Exclusive Limited Warranty gives you specific legal rights and you may also have
other rights which vary from state to state.
Go-Video Warranty Administrator
Sensory Science Corp.
7835 East McClain Drive
Scottsdale, Arizona 85260-1732
(480) 922-0896
customerservice@sensoryscience.com