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Troubleshooting
There is no sound. »
The connection cords are not properly •
connected.
The connection cords are damaged. •
Replace with new ones.
The audio setting is not set appropriately.•
Slow motion / step mode is on.•
The playback is paused.•
If connected via optical or coaxial digital •
cable, check if the settings in the Audio
Settings menu is set appropriately.
The music file does not play
»
The data disc is not recorded in MP3 •
format that conforms to UDF (Universal
Disc Format)
The audio file does not have the extension •
*.mp3.
The photo file cannot be played. »
The data disc is dirty.•
The photo files does not have the •
extension *.jpg / *.jpeg / *.png / *.gif.
The disc does not start playback from »
the beginning.
Random mode is on.•
Repeat mode is on.•
Last memory mode is on.•
The BD player does not start playing the
»
disc automatically.
Disc Auto Playback is set to ‘Off’.•
Some function, such as Search, Slow,
»
Step, Repeat, Random, do not work.
Some discs do not support these functions. •
Refer to the disc’s manual.
The remote control does not work. »
The remote control is not pointed at the •
remote sensor on the BD player.
The remote control batteries are depleted. •
Change with new batteries.
The remote control is too far from the BD •
player.
The angles cannot be changed.
»
The inserted disc is recorded with single •
angle only.
The disc tray does not open. »
Turn off and turn on the BD player again. •
Press the .
Contact your dealer.•
BD-Live feature does not work. »
Check if the Ethernet RJ-45 cable is •
properly connected.
Internet connection is not established.•
The USB drive is not connected.•
The connected USB drive is not FAT •
formatted.
The connected USB drive is damaged.•
There is no BD disc inserted.•
The inserted disc does not support BD-Live •
features.