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14. Appendix
GB67
User’s Manual
14.3 Error Message
Error message Possible causes What to do
Please Insert
Smartcard
The Smartcard is not present. Insert the Smartcard.
Smartcard Failure The current Smartcard may be faulty.
Insert the appropriate Smartcard.
Contact the product distributor if the
problem persists.
Checking
Smartcard
The
Smartcard is being veried. It may
be inserted up-side down.
Service is currently
scrambled
The Smartcard has expired or the
datecode on the card has gone
backwards.
Check Smartcard. Contact the product
distributor if the problem persists.
Ser
vice Unknown
No service is located at the entered
channel number.
Service is currently
not running
Operating status of the service is set
to O.
Parental Control
Lock
When the parental rating of the event
is
greater than the setting made via the
Parental Control menu.
Enter the PIN-code or reset the settings.
No Event
Information
The information for the current event
or service has not been received.
No Signal The signal is too weak. Reset the cable.
No Ser
vice
available
There are no services available.
Reset the setting and restart channel
search.