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TROUBLE SHOOTING
Symptom
Remedy
No power
Play fails to start even when PLAY is pressed.
Play starts but then stops immediately.
Insert the AC power plug securely into the power outlet. Make sure your outlet has power.
1.The disc may be damaged.
2.This player cannot play a DVD disc other than USA region 1 standard.
3.The disc may be dirty and may require cleaning.
4.Ensure that the disc is installed with the label side up.
5.If your disc is rented, it may be scratched or damaged from a previous renter.
6.Condensation may have formed on your disc. Wait about 1 to 2 hours to allow the player
to dry out.
No picture.
1.Ensure that the equipment is connected properly. Double check all cables and AC power.
2.Select the proper video channel on your TV set VIDEO 1, 2, 3, etc.
3.Make sure both the TV and DVD player are on.
No sound.
Distorted sound.
1.Press AUDIO button several times. The disc may have been set to a blank on multiple
language, please reset to main language or English.
2.Ensure that the equipment is connected properly.
3.Ensure that the input setting for the TV and stereo system are correct.
4.Adjust volume setting on both your TVs remote and the DVDs remote.
5.Ensure the MUTE button is
not pressed on your TV remote or DVD remote (If yes, press
the MUTE button again).
Picture is distorted during rapid advance or
rapid reverse.
The picture may be somewhat distorted at times: this is normal.
No rapid advance or rapid reverse play.
Some discs may have sections which prohibit rapid advance (or rapid reverse).
Faces are too long or no 4:3 (16:9) picture.
Choose the correct setup item which matches the TV set used, see Page 16.
The REMOTE CONTROL unit does not work.
1.Check if the batteries are installed with the correct polarities (
+ and - ).
2.The batteries are weak or dead, replace them with new ones (size AAA).
3.Point the remote control unit at a distance of less than 20 feet from the remote control
sensor.
4.Remove the obstacles between the remote control unit and remote control sensor.
Press the POWER button on the REMOTE to set the player to the standby mode and then
press the POWER button again to turn the player to ON. Reset the DVD player by discon-
necting the power plug and then re-connecting it (the player may not be operating properly
due to lightning, static electricity, damaged or wrong discs, or some other external factors).
No buttons operate (on the main unit and /
or the REMOTE CONTROL unit ).
General
DVD
Play does not start even when title is selected.
Audio soundtrack and/or subtitle language is
not at the initial settings.
No subtitles.
Alternative audio soundtrack (or subtitle)
Language does not show.
Angle cannot be changed.
This function is dependent on the DVD disc. Even if a disc has a number of angles
recorded, these angles may be seen only on specific scenes.
Confirm the Parental Ratings setting. To return Parental Rating to Adult. See Page 17.
If the audio soundtrack and / or subtitle language does not exist on the disc, the language
selected at the initial setting will not be seen/heard. Try setting it up again, see Page 15.
Subtitles appear only on discs which contain them.
If subtitles dont show, press the SUBTITLE button to display the subtitles.
An alternative language is not possible with discs which do not have more than one language.
In the case of some discs, the alternative language cannot be selected by operating the
AUDIO or SUBTITLE buttons. Try selecting it from the DVD menu if one is available.
DVD password is locked (parental control
on)
To disable parental control (in case you forget your code), enter 9999 for each movie you
want to see.
To remove parental controls, permanently go to setup, rating, enter password or 9999 and
press the SELECT button, the lock will open, then use the DOWN button and press
SELECT for the rating you want. Press SETUP to exit, you can always enter a new pass-
word later.
The disc is stuck inside the player.
In case the disc is stuck inside the tray, please switch off your player first, wait for at
least 2 minutes, then switch on again and press the disc tray OPEN/CLOSE button. Wait
10 seconds.
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IB-DVD-2002-WC-ZR-E-V1