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If you are having problems with your product, check this list of problems and possible solutions before request-
ing service.You may be able to solve the problem yourself.
If you need to call a customer service representative, please know the model number and serial number of your
product before you call. This information is displayed on the back of the product.
The VCR has no power.
• Make sure the power plug is connected to an AC (alternating current) outlet.
• Make sure the power is on.
A power failure occurred.
• See page 11 to select a language and set up channels. See pages 14-15 to reset the clock.
• Timer recordings are lost if a power failure exceeds 30 seconds. Reset the recordings. See pages 26-30.
The remote will not operate the VCR.
• Aim the remote directly at the VCR’s remote sensor. See page 21.
• Remove all obstacles between the remote and the VCR.
• Inspect and/or replace the batteries in the remote control. See page five.
The VCR does not respond normally to the remote.
• Install new batteries (preferably alkaline) in the remote control.
The motor (cylinder) rotates even when the VCR is in Stop mode.
• To enable quick play, the cylinder will rotate for about five minutes.This is normal.
A TV program cannot be recorded.
• Check the connections between the VCR,TV, antenna/Cable TV signal, and Cable Box/Satellite. See pages 6-10.
• Make sure the tape has a record tab. See page five.
The VCR will not perform a timer recording.
• Make sure the start and end times are correct. See pages 26-30.
• Make sure a tape is in the VCR and the tape has a record tab. See page five.
• Make sure the VCR power is off. The VCR will not remind you of an upcoming timer recording if the VCR
power is on.
• Make sure the clock is set. See pages 14-15.
• The VCR may not complete a timer recording if the power fails for more than 30 seconds before or during
the recording, even if the power is restored. Set up channels and reset the clock before resetting the record-
ing(s).
• Finish programming a timer recording at least five minutes before it is scheduled to begin.
• If, after programming a timer recording, you turn off the VCR without inserting a tape, the red TIMER light will
blink. Insert a tape with the record tab intact. If a tape without a record tab is inserted (when the power is off
for a timer recording), the VCR will eject the tape.The TIMER light will blink.
• Noon is 12 p.m. Midnight is 12 a.m.
• If the tape runs out before the recording ends, the VCR will stop, eject the tape, and turn itself off.The red
TIMER light will blink.
• If the preset time for a timer recording comes up during a One-Touch Recording, the OTR has priority.
• When two timer recordings overlap, the recording with the earliest start time has priority.When the earliest
program finishes recording, the next program will record (only the time remaining).
Tape cannot be removed.
• Make sure the power plug is connected to an AC (alternating current) outlet.
• If a timer recording is set, turn on the VCR and eject the tape. Insert a tape and turn off the VCR again for
your timer recording.
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