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Problem Possible cause Remedy
TV set does not react
to commands from
the remote control
• No line of sight between the
remote control and the TV set.
• Sunlight is shining directly on
the infrared window of the TV
set.
• Batteries of the remote control
are exhausted.
• TV set has been switched off
with the main power switch.
• Fault in the internal processor.
• Remove any obstacles
between the units.
• Prevent sunlight from
shining on the set.
• Replace the batteries.
• Switch on the TV set
with the main power
switch.
• Switch off the TV set
with the main power
switch, wait a few
seconds and then switch
it on again.
Incorrect colours,
coloured areas at
edge of screen
• A strong magnetic field from
loudspeakers or other devices
in the vicinity.
• Move the loudspeakers
away from the TV set.
•
If there are still coloured
areas, switch off the TV set
with the main
power switch
,
wait a few seconds and
then switch it on again.
The message "Enter
code" is displayed
when the TV set is
switched on.
• The childlock is active and was
programmed to disable all
stations.
• Enter the code you used
when programming the
childlock.
The TV set will not
switch to a selected
programme position.
A teddy bear is dis-
played instead.
• The childlock is active and was
programmed so that only the
stations shown in the list beside
the teddy bear may be selec-
ted.
• Enter the code you used
when programming the
childlock.
You have switched
off the TV set with
the key, but the
green LED remains
on.
• EPG data are currently being
collected from the programmed
EPG station.
• None. When all data
have been collected, the
TV set will switch itself
off automatically.