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Troubleshooting
Below are some possible solutions to problems that you may encounter while using the PDP. After
trying these possible solutions, contact your dealer or service representative if you are still unable to
resolve the problem.
1. No Power.
Solution: • Make sure the PDP is connected correctly.
• Check the power cord connection.
• Press the main power switch on the rear of the PDP unit to supply power to the PDP.
• Press the POWER button on the remote control or on the PDP unit to turn on the PDP.
2. Remote control unit doesn’t function.
Solution: • Check that the batteries are inserted, using the correct polarity.
• Ensure that the batteries are not worn out. If necessary, replace with new batteries.
• Strong or fluorescent lighting may interfere with remote control operation.
Operate away from such sources.
3. No picture.
Solution: • Check connections.
• Ensure that the correct input is selected.
• Ensure that cable signals are good and that cable connections are secure.
• Ensure that the PDP is set to the proper standard for your region.
4. Picture is not clear or display has flurries.
Solution: • Ensure that cable signals are good and that cable connections are secure.
5. Picture is too light or too dark
Solution: • Check brightness and contrast settings.
6. Picture is too large or too small
Solution: • Check aspect ratio settings.
7. No sound.
Solution: • Check connections for the speakers.
• Check the volume and mute buttons and settings.
• Check that the audio cable is connected properly when other devices are attached.
8. Incorrect color.
Solution: • Check color saturation and color temperature settings.
9. Power suddenly turns off.
Solution: • Check if the sleep timer in the Setup menu is set.
• Check the power cord connection.
• The PDP unit’s internal temperature may have become too high.
Turn off the PDP and allow it to cool.
10. Unable to view some channels.
Solution: • Press the CH SCAN button on the remote control or use the on-screen menu to
scan for available channels.
11. A black box appears on the screen.
Solution: • Closed captions may be set to one of the text modes. Turn closed captions off.
12. No stereo or SAP sound is coming from a known MTS broadcast.
Solution: • Set MTS to Stereo or SAP.