Warranty 89
Mitsubishi LCD Flat Panel HDTV Limited Warranty
MITSUBISHIDIGITALELECTRONICSAMERICA,INC.(“MDEA”)warrantstotheoriginalpurchaserofthisLCDFlatPanelHDTV
thatifpurchasedfromanauthorizedMITSUBISHIAudio/VideoDealer,shoulditprovedefectivebyreasonofimproperwork-
manshipand/ormaterial:
a.Parts.Allparts(exceptanysoftwareincorporatedintothisHDTV)arewarrantedforaperiodofoneyearfromthedateofthe
originalpurchaseatretail.Wewillrepairorreplace,atouroption,anydefectivepartwithoutchargeforthepart.Partsusedfor
replacementmaybereplacedwiththoseoflikekindandqualityandmaybeneworremanufactured.Partsusedforreplace-
mentarewarrantedfortheremainderoftheoriginalwarrantyperiod.
b. Embedded Software. MDEAwarrantsthatallsoftwareincorporatedintothisHDTV(the“EmbeddedSoftware”)will
performinaccordancewiththefunctionaldescriptionofEmbeddedSoftwareinallmaterialrespects,butMDEAdoesnot
warrantthattheEmbeddedSoftwareiserror-free.Thewarrantycontainedinthissectionshallcontinueforaperiodofone
year,fromthedateoftheoriginalpurchasefromtheauthorizeddealer.If,afterpromptnoticewithinthewarrantyperiod,MDEA
determinesthattheEmbeddedSoftwarehasfailedtoperforminaccordancewithsuchfunctionaldescriptioninallmaterial
respectsandifsuchfailureisnotduetoaccident,misuse,modificationormisapplicationoftheEmbeddedSoftware,then
MDEAshallmodifyorreplacethenonconformingEmbeddedSoftwareatnochargetoyou,whichatMDEA’ssolediscretion
maybefulfilledbymeansofmodificationorreplacementsoftwarecontainedonareplacementmemorycardforConsumer
installation.TheforegoingshallbeMDEA’ssoleobligationtoyouunderthislimitedwarranty.Allrightsunderthislimitedwar-
rantyontheEmbeddedSoftwarealsosubjecttoyourcompliancewiththetermsoftheSoftwareLicenseAgreementappli-
cabletothisHDTV,andthislimitedwarrantyontheEmbeddedSoftwareshallbenullandvoidiftheEmbeddedSoftwareis
modifiedorchangedinanymannerexceptasspecificallyauthorizedbyMDEA.
c. Labor. Forcertainitemsthataredesignedtobereplacedbytheconsumer,including(butnotlimitedto)someEmbed-
dedSoftware,theconsumerissolelyresponsibleforanyreplacementlabor.Forallotherparts,wewillprovidethelaborfora
warrantyrepairbyanauthorizedMITSUBISHIservicecenterwithoutchargeforoneyearfromtheoriginaldateofpurchaseat
retail.
d. Notice.Toobtainwarrantyservice,youmustnotifyanauthorizedMITSUBISHIservicecenterofanydefectwithintheappli-
cablewarrantytimeperiod.
BEFORE REQUESTING SERVICE, please review the TV owner’s guide to insure proper installation and correct cus-
tomer control adjustment. If the problem persists, please arrange for warranty service.
1. TO OBTAIN WARRANTY SERVICE:
a.ContactyournearestauthorizedMITSUBISHIservicecenterwhosenameandaddresscanbeobtainedfromyourMIT-
SUBISHIdealer,bywritingtotheaddressprovidedbelow,callingMDEAat800-332-2119,orusingthesupportfeatureofour
websiteatwww.Mitsubishi-tv.com.
b.Warrantyservicewillbeprovidedinyourhomeor,ifrequired,atanauthorizedserviceshop,providedthatyourtelevisionis
locatedwithinthegeographicterritorycustomarilycoveredbyanauthorizedMITSUBISHIservicecenter.Ifnot,youmusteither
deliveryourtelevisiontoanauthorizedservicelocationatyourownexpense,orpayforanytraveland/ortransportationcosts
theservicecentermaychargetoandfromyouhome.Actualservicelaborwillbeprovidedwithoutcharge.
c.ProofofpurchasefromanauthorizedMITSUBISHIdealerisrequiredwhenrequestingwarrantyservice.Presentyoursales
receiptorotherdocumentwhichestablishesproofanddateofpurchase.THERETURNOFTHEOWNERREGISTRATION
CARDISNOTACONDITIONOFWARRANTYCOVERAGE.However,pleasereturntheOwnerRegistrationCardsothatwecan
contactyoushouldaquestionofsafetyarisewhichcouldaffectyou.
2. THIS LIMITED WARRANTY DOES NOT COVER:
a.Upto.01%pixeloutages(smalldotpictureelementsthataredarkorincorrectlyilluminated).
b.Cosmeticdamageoranyotherdamagewheresuchdamageiscausedbyunauthorizedmodification,alteration,repairsto
orserviceoftheproductbyanyoneotherthananauthorizedMITSUBISHIservicecenter;physicalabusetoormisuseofthe
product(oranyproductdamagedbyexcessivephysicalorelectricalstress);anyproductsthathavehadaserialnumberorany
partthereofaltered,defacedorremoved;productuseinanymannercontrarytotheOwner’sGuide;freightdamage;orany
damagecausedbyactsofGodorotherfactorsbeyondthereasonablecontrolofMDEA,suchaspowersurgedamagecaused
byelectricalsystemordamagescausedbyuseofthirdpartymountingbracketsorstands.Thislimitedwarrantyalsoexcludes
servicecallswherenodefectintheproductcoveredunderthiswarrantyisfound,servicecallsrelatedtounsatisfactoryaudio
orvisualreceptionorsignalunlesscausedbyadefectintheproductthatiscoveredunderthislimitedwarranty,allcosts,
expensesoranyotherdamagesarisingfromproductinstallation,removalfromorre-installationintocustominstallationsoron