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Troubleshooting
—Continued
DVD Player
No sound?
The 96 kHz PCM Out setting is set to
“96 kHz.”
Change the 96 kHz PCM Out setting to “96 kHz >
48 kHz,” or use analog connections (page 43).
The Digital Out setting is set to “Off.” Change the Digital Out setting to “On” (page 43).
The wrong input source is selected on
your TV, hi-fi amp, or AV receiver.
On your TV, hi-fi amp, or AV receiver, select the
input to which the DV-SP404/DV-SP404E is con-
nected.
The audio cable is not connected properly. Check the audio cable and correct as necessary.
The TV, hi-fi amp, or AV receiver con-
nected to the DV-SP404/DV-SP404E’s
audio outputs is either not on or its volume
is turned down.
Turn on the TV, hi-fi amp, or AV receiver and set
its volume as appropriate.
A DV-SP404/DV-SP404E Digital Audio
Out setting is set incorrectly.
Check the Digital Audio Out settings and correct
as necessary (page 43).
Playback is paused. Resume playback (page 27).
The DVD-Video disc or CD uses the DTS
audio format and you are using the analog
outputs.
DTS audio is only output by the digital outputs. To
play DTS material you need to connect one of the
DV-SP404/DV-SP404E’s digital outputs to a digi-
tal input on a hi-fi amp or AV receiver that has a
DTS decoder built-in (page 22).
The picture appears
stretched or the wrong
shape?
The TV Screen setting is wrong.
Set the TV Screen setting to match the aspect ratio
of your TV (page 44).
Audio CD playback
skips or jumps or is
noisy?
The loaded audio CD uses copy control.
Copy-controlled CDs are special discs that don’t
conform to the audio CD standard and, therefore,
may not work properly with the DV-SP404/DV-
SP404E.
An audio CD is loaded
but the DV-SP404/DV-
SP404E displays “NO
DISC”?
The first track doesn’t
play?
Locating a specific
point takes longer than
usual?
Playback starts in the
middle of a track?
Some sections of a
track are skipped?
Playback stops in the
middle of a track?
The DV-SP404/DV-
SP404E displays the
wrong messages?
Some MP3 files don’t
play?
MP3 files without a “.mp3” or “.MP3”
filename extension are not recognized.
Use the correct filename extension (page 8).
The MP3 disc is a multisession disc.
The DV-SP404/DV-SP404E doesn’t fully support
multisession discs. Only files in the first session
can be played (page 8).
DV-SP404.404E_En.book Page 55 Wednesday, June 7, 2006 1:50 PM