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Troubleshooting
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If after reading these operating instructions, you have additional questions related to the use of your television, please call the
services centre in your local area.
Before calling service, please check the symptoms and follow suggested solutions.
Remote Control
Remote control does not operate
The batteries could be weak. Replace the batteries.
Check the orientation of the batteries.
Make sure the power cord is plugged in.
Video and Audio
No picture (screen not lit),
No sound
Make sure the power cord is plugged in.
Press POWER on the TV or on the remote control.
Try another channel; it could be station trouble.
Dark, poor or no picture
(Screen lit), good sound
Select a proper picture mode.
Adjust the brightness in the video setting.
Check the antenna connections.
No colour/dark picture/colour
is not correct
Adjust the colour saturation in the video setting.
Only snow and noise appear
on the screen
Check the antenna connections.
Try another channel; it could be station trouble.
Dotted lines or stripes
Adjust the antenna.
Move the TV away from noise sources such as cars, neon signs, or hair dryers.
Double images
Using a highly directional outdoor antenna or a cable may solve the problem.
Good picture, no sound
The sound may be muted. Press MUTE again to cancel.
Make sure the stereo mode is set to stereo or mono.
Audio noise
Communication problems may occur if infrared communication equipment (e.g.,
infrared cordless headphones) is used near the TV. Move the infrared
communication equipment away from the TV until the noise is eliminated.
Problem
Possible Solutions
Problem
Possible Solutions
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