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Troubleshooting
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General
One or some channels can't be
displayed
These channels may be locked. Please unlock them (see <Channel Lock Setup>
section).
These channels may be set skipped in the channel list. You may set it to not skipped
or select them with 0-9 number buttons.
Lost password
You may use the super password (2580)to overwrite the old password, and the
system will auto reset the password to 0000.
Some items can't be accessed
If a setting option appears in gray, this indicates that the settings option is
unavailable in current input mode.
TV cabinet creaks
When the TV is in use, there is a natural rise in temperature, causing the cabinet to
expand or contract and may be accompanied by a slight creaking noise. This is not
a malfunction.
Some settings (such as volume
setting, etc.) may not be memorized
when the TV loses power or you
press main Power Switch to turn off
the TV
After you make some settings or adjustments, and within 10 seconds you turn off the
TV by main Power Switch or the TV loses power, then the settings you have made
within 10 seconds may not be memorized. But you can use Power button to switch
the TV to standby mode before cutting off the power, then the settings can be
memorized.
Disconnect the power cord and wait for a few seconds. Then re-plug the power cord
and turn on the unit again.
Control buttons do not operate
Plasma Display panel
Some parts of the screen do not
light up.
The plasma display panel is manufactured using an extremely high level of precision
technology, however, sometimes some parts of the screen may be missing picture
elements or have luminous spots. This is not a malfunction.
After-images appear
Do not allow a still picture to be displayed for an extended period, as this can cause
a permanent after-image to remain on the Plasma Display.
Examples of still pictures include logos, video games, computer images, teletext and
images displayed in 4:3 mode.
Note
The permanent after-image on the Plasma Display resulting from fixed image use is
not: an operating defect.
This product is not designed to display fixed images for extended periods of time.
Snapping sounds may be heard from
the display unit.
This sound is produced when the cabinet expands or contracts due to variations in
temperature and is not a malfunction.
If your problem is not solved, turn your unit off and then on again.
Cautions:
Never attempt to repair a defective TV yourself.
Problem
Possible Solutions
Problem
Possible Solutions