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Troubleshooting
VQT4L30
90
Troubleshooting guide
Cannot play back.
• The disc is dirty. (> 10)
• The disc is scratched or marked.
• [BD-R] [BD-RE]
Set “Play Video ( AVCHD ) on BD-RE / BD-R” to
“On” and the playback may be possible (> 68,
72).
• The disc may not be able to play back if it was
not finalized or a Top Menu was not created on
the equipment used for recording.
Audio and video momentarily pause.
• DVD-R DL and +R DL discs have two writable
layers on one side. Video and audio may
momentarily cut out when the unit is switching
layers.
BD-Video or DVD-Video is not played.
• Ensure the disc is for the correct BD-Video
region code or DVD-Video region number, and
is not defective.
Image for the Quick View is not smooth.
• Image may not be played back smoothly in case
of High definition titles.
Cannot edit.
• You may not be able to edit on the HDD if there
is no available space. Delete any unwanted
titles to create empty space. (> 43)
• You cannot edit to the disc.
The contents of the SD card cannot be read.
• Remove the card from the slot and then insert
again. If this does not solve the problem, switch
the unit to standby mode and turn it on again.
Copying, deleting and setting protection takes
a long time.
• When there are a lot of folders and files, it may
sometimes take a long time.
Photos do not play back normally.
• The images that were edited on the PC, such as
Progressive JPEG, etc., may not play back.
(> 98)
Play
You have forgotten your rating PIN number for
prental control.
• The PIN number for parental control and the
rating level return to the factory preset.
The default PIN number is “0000”.
1 While the unit is on, press and hold [OK], the
yellow button and the blue button at the
same time for more than 5 seconds.
• “00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) until “03 VL” is
displayed on the unit’s display.
3Press [OK].
• “INIT” is displayed on the unit’s display.
Edit
Photo
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