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Model No. __________________________
Serial No. ___________________________
Main unit
No reaction to the remote control.
Connect this product to the power outlet.•
Point the remote control at the IR sensor located on the front panel of this product. •
Insert the batteries correctly.•
Insert new batteries in the remote control.•
Picture
No picture.
See TV manual for correct video input channel selection. Change the TV channel until you •
see the Philips screen.
No picture on HDMI connection.
If this product is connected to an unauthorized display device with an HDMI cable, the audio/•
video signal may not be output.
Check if the HDMI cable is faulty. Replace a new HDMI cable.•
If this happens when you change the • [HDMI Video] setting, press HDMI on the remote
control repeatedly until picture appears.
No high-definition video signal on the TV.
Make sure that the disc contains high-definition video.•
Make sure that the TV supports high-definition video. •
Sound
No audio output from the TV.
Ensure that the audio cables are connected to the audio input of the TV. •
Assign the audio input of the TV to the corresponding video input. See the TV user manual •
for details.
No audio output from the loudspeakers of the audio device (stereo system/amplifier/receiver).
Ensure that the audio cables are connected to the audio input of the audio device. •
Turn on the audio device to its correct audio input source.•
No sound on HDMI connection.
You may not hear any sound from the HDMI output if the connected device is non-HDCP •
compliant or only DVI-compatible.
No secondary audio output for Picture-in-Picture feature.
When • [Bitstream] under the [HDMI Audio] or [Digital Audio] menu is selected, interactive
sound like secondary sound for Picture-in-Picture feature is muted. Deselect [Bitstream].
Play
Disc cannot be played.
Ensure that the disc is correctly loaded.•
Ensure that this product supports the disc. See •
“Your product” > “Playable media”.