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WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair.
Problem Solution
No power – Check if the AC power cord is properly connected.
No picture – Check if the TV is switched on.
– Check the video connection
Distorted picture – Sometimes a small amount of picture distortion may
appear depending on the disc being played back. This
is not a malfunction.
Completely distorted picture or – Connect DVD Player directly to the TV.
black/white picture with DVD – Make sure the disc is compatible with the DVD/
Player.
– Ensure that the DVD Player’s TV System is set to
match that of the Disc and your TV.
No sound or distorted sound – Adjust the volume.
– Check that the speakers are connected correctly.
No audio at digital output – Check the digital connections.
– Check if the audio format of the selected audio
language matches your receiver capabilities.
Picture freezes momentarily – Check the disc for fingerprints/scratches and
during playback clean with a soft cloth wiping from center to edge.
Disc can’t be played – The DVD+R/DVD+RW/CD-R must be finalized.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– If you have recorded a Picture CD or MP3 CD
yourself, ensure that your disc contains at least 10
pictures or 5 MP3 tracks.
– Region code incorrect.
No return to start-up screen when – Reset the unit by switching the player off, then on
disc is removed again.
The player does not respond to – Aim the Remote Control directly at the sensor
the Remote Control on the front of the player.
– Reduce the distance to the player.
– Replace the batteries in the Remote Control.
– Re-insert the batteries with their polarities (+/–
signs) as indicated.
Buttons do not work or player stops – To completely reset the player, unplug the AC
responding cord from the AC outlet for 5-10 seconds.
Troubleshooting