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• Picture is stretched.
• Picture is cropped.
• Aspect ratio cannot be
switched.
Is the TV’s aspect ratio
properly set?
Read the TV’s operating instructions and set the TV’s aspect ratio
properly.
Is TV Aspect Ratio properly
set?
Set TV Aspect Ratio properly (page 37).
Is 4:3 Video Out properly
set?
Set 4:3 Video Out properly (page 37).
Is DVD 16:9 Video Out
properly set?
Set DVD 16:9 Video Out properly (page 37).
When video signals with a resolution of 1080/50i, 1080/50p, 720/50p,
1080/24p, 1080/60i, 1080/60p or 720/60p are being output from the
HDMI OUT
terminal or the
COMPONENT VIDEO
output terminals,
they may be output with an aspect ratio of 16:9 even if
TV Aspect Ratio
is set to
4:3 (Standard)
(page 37).
Picture is interrupted. The picture may be interrupted when the resolution of the recorded
video signal switches. Press OUTPUT RESOLUTION to select a setting
other than Auto or Source Direct (page 21).
The subtitles cannot be
switched.
The subtitles cannot be switched for discs recorded on a DVD or BD
recorder.
Sound and picture are not
synchronized.
Is Output Terminal properly
set?
Set Output Terminal properly (pages 18 and 43).
Is Lip Sync properly set? Adjust the amount of audio delay with the Lip Sync setting (page 35).
• No sound is output.
• Sound is not output
properly.
Is the disc played back in
slow motion?
Is the disc played back in fast
forward or fast reverse?
No sound is output during slow motion play and forward and reverse
scanning.
Are the audio cables properly
connected?
• Connect the cable properly according to the connected devices
(page 13).
• Insert the cable firmly and all the way in.
Is the audio cable damaged? If the cable is damaged, replace it with a new one.
Are the connected
components (AV receiver or
amplifier, etc.) properly set?
Read the operating instructions of the connected components and
check the volume, input, speaker settings, etc.
Are you trying to listen to the
sound of the HDMI OUT
terminal while watching the
picture from the
COMPONENT VIDEO or
VIDEO
output
terminals?
Audio signals are not output from the HDMI OUT terminal when video
signals are being output from the COMPONENT VIDEO or VIDEO
output
terminals. When watching the picture of the COMPONENT
VIDEO or VIDEO
output
terminals, connect an optical digital audio
cable or regular audio cables to listen to the sound (page 16). Once
connections are completed, use Setup Navigator to make the player’s
settings (page 18).
Is HDMI Audio Out properly
set?
Set HDMI Audio Out to Auto or PCM. (page 38).
Is Output Terminal properly
set?
When ANALOG AUDIO is selected at Output Terminal, no audio
signals are output from the HDMI OUT or DIGITAL OUT terminal
(page 43).
Is the output video resolution
properly set?
Use OUTPUT RESOLUTION to switch to the resolution at which the
video and audio signals are output (page 21).
Is a DVI device connected?
The sound will not be output from the
HDMI OUT
terminal if a DVI
device is connected. Connect the device to a
DIGITAL OUT
terminal or
the
AUDIO OUT
terminals (page 16).
For some BDs, audio signals are only output from DIGITAL OUT
terminal or the HDMI OUT terminal.
Problem Check Remedy
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