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78 Chapter 5
Frequently Asked Questions (FAQs)
What’s the quickest way to view High Defi nition (HD) video?
Connect an off-air antenna to the ANTENNA INPUT to view local digital channels. You might need to
purchase an antenna. Go to page 9 for more information.
How do I tell an analog channel from a digital channel?
There are three different ways to tell if your channel is digital or not. Press the INFO button to
display the channel banner. Look at the left corner for a channel number. Channels with a primary
channel and a subchannel is a digital channel, but not all digital channels have subchannels. Look at
the right corner for the format (4:3 for analog and sometimes digital; 16:9 for digital) and resolution
the TV is receiving. Go to page 26 for more information.
Why does channel search fi nd a lot of channels, but when I try to tune to them there’s
nothing there?
Some channels are enabled by the cable company that don’t carry programming, such as video-on-
demand. When channels are unavailable, your TV’s screen displays Unusable Signal. You probably
want to get rid of these so they no longer appear in your channel list. Remove these in the Channel
List menu. Go to page 53 for more information.
Why does the fi rst channel search take a long time?
If you’ve checked each box in the channel search menu, the TV is looking for all available channels
in the channel list. If you do have digital channels, the TV is also searching for each subchannel of
that digital channel.
How do I control other devices I’ve connected to the TV?
Because your TV came with a universal remote, you can program your remote to the button
corresponding with the device you have connected to your TV. Go to page 36 for information on
programming your remote.
Why do I have sound, but no picture when I turn on my TV?
There is a lamp inside the TV which needs approximately one minute to reach full brightness. You’ll
hear audio during this time and the picture increasingly gets brighter as the lamp warms up.
Why are there black bars on my screen and can I get rid of them?
Analog channels are sent in a 4:3 format, which cannot fi ll a 16:9 screen like your TV. Most digital
channels are sent in a 16:9 format which do fi ll your screen, but sometimes are sent in 4:3. It
depends on how the station is formatting the video. Press the FORMAT button to see the different
formats available that may eliminate the black bars. Note that some 4:3 images are sent by digital-TV
broadcasters as a 16:9 video signal with black bars on the left and right sides of the image. Therefore,
some of the formats won’t work properly. Go to page 74 for more information on screen format.