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28 Chapter 4
Graphics contained within this publication are for representation only.
Sound okay, picture poor
• Check antenna connections. Make sure all of the cables are fi rmly connected to the jacks.
• Try using the picture settings to improve the picture. Go to page 23 for more instructions.
Black box appears on the screen
• Closed caption might be on. Check Closed Caption in the SETUP menu. Go to page 25 for more
instructions.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component. Make sure there
is a clear path.
• Maybe batteries in remote are weak, dead, or installed incorrectly. Put new batteries in the remote.
Problems with V-Chip/Parental Controls
The rating limits don’t work
• You must activate the settings. Press MENU on your remote, select the Parental Control icon. Make
the changes you’d like to the ratings and enter your password when you exit the menu.
I don’t remember my password and I want to unlock the TV
• If you forget your password you can reset it. Make sure no menus are displayed on-screen.
Simultaneously press and hold VOL < on the TV’s front panel and the OK button on the remote for
approximately 10 seconds. Enter a new password next time you access the Parental Controls menu.
The V-Chip won’t let me watch a program even though it’s not rated as violent.
• Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must
unlock NR separately in order to view movies with an NR rating.
Care and Cleaning
CAUTION: Turn OFF your TV before cleaning.
You can clean the TV as required, using a soft lint-free cloth. Be sure to occasionally dust the
ventilation slots in the cabinet to help assure adequate ventilation.
IMPORTANT: Never use strong cleaning agents, such as ammonia-based cleaners, or
abrasive powder. These types of cleaners will damage the TV.
The TV’s screen may be cleaned with a soft, lint-free cloth as well. Take care not to
scratch or mar the screen. If necessary, you may use a cloth dampened with warm
water. While cleaning do not spray liquid directly on the screen, or allow liquid to run down
the screen and inside the TV. Also, never place drinks or vases with water on top of the TV.
This could increase the risk of fi re or shock hazard or damage to the TV.
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