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RCU800
Problem: The remote can’t be programmed to operate your component.
• You may be too far away from the component or at a wrong angle. This remote uses IR (infrared)
technology to communicate with components. The remote sends the code and the component’s
IR sensor reads the code.
Therefore, there must be an unobstructed path between the remote and the IR sensor on the
component. Move closer and make sure you point the remote at the component (VCR when
programming the VCR1 or VCR2 key; DVD/CD when programming the DVD key; TV when
programming the TV key; CABLE box when programming the CABLE key; SATELLITE receiver
when programming the DBS•SAT key).
• If you’ve entered all of the codes for your brand that are in the enclosed Code Lists and
followed the instructions, try one of the Code Search methods (See Code Search on page 11).
• You must put the remote in the correct mode by pressing the corresponding component key
(TV, VCR1 or VCR2, DVD, DBS•SAT, CABLE, AUDIO, AUX) so the remote knows which
component you want to operate.
• To program the eight-component universal remote to operate a combination unit (TV/VCR or
TV/DVD), first try the VCR or DVD codes for your brand. Some units, however, require that you
program both the TV key (using the TV codes) and the VCR or DVD key (using the VCR or DVD
codes) for full operation.
• To program the eight-component universal remote to operate a combination unit (VCR/DVD),
program the VCR key using the VCR codes and then program the DVD key using the DVD codes.
Problem: The indicator light does not light when you press a key.
• You must put the remote in the correct mode by pressing the corresponding component key
(TV, VCR1 or VCR2, DVD, DBS•SAT, CABLE, AUDIO, AUX) so the remote knows which
component you want to operate.
• You may have pressed an invalid key for the mode the remote is in (e.g., the RECORD key
only works in VCR Mode).
• Make sure the batteries are properly installed. (See Battery Installation on page 3).
• Replace the batteries with two new AA batteries. Reprogramming may be required.
Problem: The remote does not operate your component.
• You must put the remote in the correct mode by pressing the corresponding component key
(TV, VCR1 or VCR2, DVD, DBS•SAT, CABLE, AUDIO, AUX) so the remote knows which
component you want to operate.
• Remove any obstacles between the remote and the component. Make sure to aim the remote
at the IR sensor on the component.
• Make sure the batteries are properly installed. (See Battery Installation on page 3).
• Replace the batteries with two new AA batteries. Reprogramming may be required.
• Reset the remote. Remove the batteries. Then press and hold the number 1 key on the remote
for several seconds to reset the microprocessor inside the remote. Release the number 1 key,
reinstall the batteries, and try the remote again. Reprogramming will be required.
Problem: The remote is not performing commands properly.
• You must put the remote in the correct mode by pressing the corresponding component
key (TV, VCR1 or VCR2, DVD, DBS•SAT, CABLE, AUDIO, AUX) so the remote knows
which component you want to operate.
• Make sure the component is “ready” (e.g., DVD player has disc loaded;
VCR has tape loaded, etc.).
• You may have pressed an invalid key for the mode the remote is in (e.g., the RECORD key
only works in VCR Mode).
• If you are trying to turn on an RCA, GE or PROSCAN component, press the component
key (TV, VCR1 or VCR2, DVD, DBS•SAT, CABLE, AUDIO, AUX) instead of the ON•OFF key.
• If operating a VCR to record, you must press the RECORD key twice.
• If you’re trying to change channels, try pressing the ENTER key after entering the channel
number as this is a requirement of certain models and brands.
• There is a possibility that a programmed code may only be able to control some of your
component features (e.g., only turns a component on and off). Follow the steps provided for
programming the remote (See Programming sections on pages 5-9). If the component can be
turned on and off, make sure you press the CH+/CH- key to see if the component responds.
If not, try the next code from the list.
Troubleshooting
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